We are slowly re-building our crew after the devastating effects of the COVID pandemic that resulted in the loss of 75% of our visitation for 3+ years.
We are regularly hiring, and applications will be kept on-file and reviewed as positions arise.
This is a great opportunity to work in the exciting customer-focused & fast-paced environment of Guest Services!
Popular Perth Tourist Attraction Customer-focused culture RESPONSIBILITIES: Customer Service: Provide welcoming, approachable, prompt and efficient customer service Remain aware of work environment by continual monitoring and anticipation of customer requirements Willingness to make the customer your first priority Ticketing: Welcome visitors at park entry, using POS system Provide map & timetable and assist with directions/information Assist in the sale of souvenirs, gifts and merchandise Assist with stock replenishment Assist in the sale of hot and cold light refreshments Basic food prep (sandwiches, fruit salad, milkshakes, etc – no cooking) General Cleaning: Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs, highchairs, shelves/displays, display cabinets/ fridges, appliances, storage areas, etc are clean, tidy and well maintained Spot-clean public toilets (outside of professional-cleaner hours) SHIFTS (as at May 2023) We are open 364 days of the year. We roster a variety of full-day and half-day shifts across weekdays and weekends (there are no school-hours, after-school, or full-time positions available).
Weekend availability is a requirement for all staff. You must be available to work both Saturdays and Sundays; however, you would only be rostered to work one weekend day (alternating each week where possible).
We are currently seeking staff for 3-4 shifts per week (one must be a weekend). Hours may increase (for those who want more) as we slowly emerge out of the pandemic.
WE WILL BE SEEKING THE FOLLOWING SKILLS AND ATTRIBUTES: Customer Service: Demonstrate an understanding of superior customer service Have a personality to suit our tourist-attraction culture Attributes: Confidence, assertiveness and composure Discretion and tact Excellent verbal and written communication skills Honesty and integrity Commitment to workplace health and safety Reliability Team player and a willingness to assist A "can do" attitude with a drive to achieve excellence Enjoy the "hustle and bustle" of a busy workplace Understand the importance of workplace confidentiality Experience: Efficient use of POS/cash registers and eftpos facilities is highly regarded Experience working in a tourist attraction or similar is highly regarded Other Pre-Requisites: Be in good health as the position requires you to be on your feet for the shift Have a reliable vehicle to get to and from work, without the use of public transport Be prepared to provide an up-to-date Police Clearance Be prepared to provide a minimum of 2 recent professional verbal references This is a permanent part-time position and is therefore not suited to applicants on a working visa You would complete an Induction prior to commencement You would commence on a 6 month probationary trial period A uniform t-shirt, jumper/jacket and name badge are supplied. You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed-in shoes. #J-18808-Ljbffr