Administration Assistant (IT Helpdesk) - Holy Spirit College Position: Administration Assistant (IT Helpdesk)
Commencement Date: As soon as able
Employment Status: Term-Time
Hours per week: 30hpw
Hourly Rate: School Officer Level 3 $33.20 - $34.61 (pending experience)
Applications Close: Friday, 13 December 2024
About us
Holy Spirit College is a Catholic co-educational Years 7-12 college within the Diocese of Rockhampton, with an enrolment in 2023 of nearly 1200 students.
At the heart of all that we do, is a commitment to Catholic values and the provision of a high quality education within an environment that is supportive and caring.
Your Role
An exciting opportunity exists for an Administration Assistant (IT Helpdesk).
This is a term-time continuing position, working 30 hours per week, commencing January 2025 or as negotiated with the successful applicant.
The Administration Assistant (IT Helpdesk) provides support to the Information Technology Department and will be the first point of contact.
As part of your role, you will assess and refer requests from staff, students and parents.
Other duties include:
Communicate via phone or email with students, parents, staff and warranty technicians regarding repairs and warranties of notebooks issued/purchased through the College.
Carry out routine technical checks to assess damage, reimage notebooks, apply software updates, connect notebooks to the College network and undertake minor repairs.
Carry out a wide range of administrative tasks including but not limited to the creation of Excel spreadsheets to record data relating to purchases, breakages and repair scheduling for the IT Services Department.
Assist with the preparation of documentation relating to DAPR (Digital Assistant Program).
Prepare and monitor student computer rolls, breakage reports and diary notes from parents, referring identified studentship issues to the Responsible Thinking Program Leader.
About you
The successful applicant should be able to demonstrate:
An understanding of, and a commitment to, the ethos of Catholic education.
Excellent communication skills and organisational ability.
Excellent attention to detail and time management skills.
Excellent interpersonal skills and a very high proficiency of computer skills.
Ability to work under pressure and work collaboratively with others to meet timelines.
High level of initiative and process thinking to ensure continuous improvement of processes.
Ability to respond and adapt to changing priorities, whilst maintaining a positive solution focused outlook.
Tertiary qualifications at degree level or equivalent knowledge and experience may be required.
What we offer
Competitive salary range - School Officer Level 3 (hourly rate $33.20 - $34.61 (dependant on experience)) Superannuation of 12.75% contribution Option for term-time staff to annualise salary Modern facilities and resources Access to long service leave after 7 years of continuous service (portability of Long Service Leave may also be applicable) Access to corporate health discounts with either Bupa or Westfund Health Insurance Excellent leave entitlements to suit various situations Induction, professional development and learning opportunities Mandatory Requirements
A current valid Blue Card under the Working with Children (Risk Management and Screening) Act 2000 (WWC Act) and valid Suitability Notice is a requirement of the position.
Tertiary qualifications at degree level or equivalent knowledge and experience may be required.
Ability to perform the physical requirements of the role in a safe manner.
How to Apply
Complete the application below Applicants must read, understand and accept, as an explicit term of contract, the requirements of the Statement of Principles for employment in Catholic Schools Upload a current resume and cover letter including contact details (phone and email) of three (3) professional referees Please ensure files are in Microsoft Word (.doc, .docx), PDF (.pdf) or photo (.jpg, .jpeg, .png) file formats.
Further information
For a confidential conversation please contact Brendan Field, IT Manager, Holy Spirit College, Mackay, 07 4994 8600.
Applications during the shortlisting phase will be kept confidential.
Applications Close: Friday 13 December 2024 (unless filled prior).
Catholic Education is committed to best practice in student protection policies and procedures and is an equal opportunity employer.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
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