FV by Peppers, 179 Alfred Street, Fortitude Valley, Queensland, Australia Req #3836
Monday, 13 January 2025
FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley comprises one and two bedroom apartments, a uniquely heated U-shaped skyline pool, cinema, state-of-the-art gym, yoga retreat, and tropical outdoor lounge area for guests to experience.
Realty and Asset Management is a unique owner-focused department within Accor Apartments and Realty , overseeing the negotiation and management of all agreements in place with Owners, Body Corporates, and Owners Associations in the Accor Apartments and Realty portfolio.
Purpose As the Senior Portfolio Manager , you will report directly to the General Manager with a dotted line to the Director of Owner Experience, Asset Management. In this role, based at FV by Peppers in Fortitude Valley, you will oversee a substantial team managing the rental portfolio for FV by Peppers and Brisbane CBD, encompassing over 800 properties in a highly competitive market.
Primary Responsibilities Coordinating updates to QLD Residential Tenancy Legislation Implementing best practices across the business Managing escalated complaints and formal responses to the RTA, QCAT, Legal, and OFT Recruiting for Property Management Teams & acting as a mentor, offering guidance to nurture the growth of property management team members Diligently upholding compliance with legislative and licensing prerequisites Delivering comprehensive end-of-month financial reports, covering revenue, expenses, payroll, arrears, and vacancy rates Crafting and executing strategies for enhancing customer acquisition and retention to drive success Skills and Experience Experience working with QCAT Established history of enhancing conversion and retention rates Outstanding communication and interpersonal abilities Proficient in using RP Data or Price Finder CMA software & confident with Microsoft Office applications, including Word, Excel, and Outlook Experience using Console Cloud or other Property Management Software is beneficial Competence in managing Residential Tenancy Disputes, including handling insurance claims, lodgement procedures, and representing cases at the Administrative Tribunal, as required by the specific state's regulations Benefits ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays Learn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide Worldwide Opportunities - We are a world-leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW. FV by Peppers, 179 Alfred Street, Fortitude Valley, Queensland, Australia #J-18808-Ljbffr