Employment and Volunteer VacanciesCasual Retail AssistantMake a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!Voted one of the Gold Coast's most popular tourist destinations!Membership offering free entry to 800 properties worldwide including Currumbin Wildlife Sanctuary.About National Trust Queensland & the Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary (CWS) is the crown jewel of the National Trust of Australia (Queensland) (NTAQ) properties. As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents: to conserve and advance our natural and cultural heritage for future generations.As we continue to welcome visitors to the Currumbin Wildlife Sanctuary, we are seeking several friendly and experienced Casual Retail Assistants to join our retail team. Here at Currumbin Wildlife Sanctuary, we deliver a fast-paced, high-volume retail experience, always in combination with excellent service to all our guests. Our retail team takes pride in their work, the presentation of their shop floors and in their excellent sales results. Why not come and join our friendly team!About the RoleReporting to the Retail Manager, you will be delivering an amazing guest experience and achieving daily sales targets through excellent product knowledge. You will actively engage with Guests in a friendly and helpful manner to maximize sales opportunities whilst ensuring high levels of Guest satisfaction.Currumbin Wildlife Sanctuary operates 4 busy retail outlets & vending outposts during peak trade, and you may work in any of these locations throughout any day. Willingness to assist our other departments including our Photography department as required.About YouTo be successful in this role, you must have a high level of customer service ability, communication, and teamwork skills with a minimum of 1 year's experience in a fast-paced retail organization. You should have a high level of energy and the ability to motivate and inspire all team members to provide outstanding, efficient, safe, and memorable guest service. Other key skills and qualifications we are looking for include:Previous experience working with daily sales targets.Excellent communication skills & comfort communicating with both local and international Guests, assisting them with their needs.A genuine, reliable, and positive attitude along with a high standard of personal presentation.Physically fit, able to lift & move items up to 10kg & can walk long distances indoors & outdoors, in all weather conditions.Demonstrated flexible, cooperative, 'can-do' attitude. A friendly, motivated & calm manner is essential, with the ability to handle Guest requests.Awareness & commitment to controlling shrinkage, stock control & accuracy in stock audit methods.Able to work efficiently with strong time management skills and display our company values.Ability to work well unsupervised and demonstrate using your initiative.What we can offerJust as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State, we are also committed to ensuring our Team Members are protected, taken care of, and celebrated! We offer current and future team members:Benchmarked SalaryFree On-Site ParkingTertiary Education Partners for access to recognised QualificationsFlexible Working Arrangements and Study LeaveNTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts.Currumbin Wildlife Sanctuary Family & Friends Passes
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