Join our Maryborough branch in this casual role - you must be available 5 days per weekCasual Leave & Relief role to cover annual, planned and unplanned leaveMake a genuine difference through the work you doWork in a collaborative and inclusive team environmentAre you passionate about delivering exceptional customer service and eager to start a rewarding career in banking?
Join us as a Customer Advisor and step into a dynamic, fast-paced environment where every day presents new learning opportunities.
This role is not just a job, it's a gateway to a thriving career within our bank.
Gain hands-on experience, develop your skills, and build a solid foundation for a future in branch banking.
If you're ready to make an impact and grow with us, we want to hear from you!
Join our team in a casual role within the hours 9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:30pm Friday. The role: As a Customer Advisor, you will act as the face of NAB to the community, working closely with our customers to help them with their banking needs and deliver exceptional customer service in an environment that is challenging and fast-paced.
In this role, you will: Support our branches by being the first point of contact for our customers.Work with your customers to identify the most suitable products and services that best match their needs and ensure they receive a seamless, consistent, and customized customer service experience every step of the way.Assist our customers with account opening, unsecured lending, and banking transactions.Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure.Undertake ongoing training and development to enhance your career development.What you'll bring: Customer obsession and a passion for delivering an amazing experience to customers.An unwavering commitment to quality, with the will to go the extra mile.An ability to work collaboratively as a team.Resilience, self-motivation, and energy to create our signature customer experience.A keen eye for detail that ensures transactions are completed efficiently and accurately.An appreciation for inclusion and the diversity of our customers.A diverse and inclusive workplace works better for everyone. We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected, and celebrated.
We are committed to providing an environment where you can work your way.
If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert; we therefore encourage you to apply at your earliest opportunity.
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