About the Role The Administrative Officer supports a critical function of Funds in Court as FIC's first point of contact for all document processing, which is received both physically and electronically.
The Administrative Officer's responsibility is to process incoming documents, prioritise their importance, tag the record with relevant information, match it to the correct business area, and log the document into the FIC's case management system for processing.
Key Accountabilities: Providing FIC with timely and effective document processing through various designated channels, including email, physical mail, and phone.
This includes the process of all incoming documents received by mail, e-mail and facsimile.Performing first-level support for documents, requests, and enquiries logged to the administration service team channels using existing knowledge databases.Ensuring that all documents, requests, and inquiries are logged into the designated service management tool with the required level of detail to meet key performance measures.Ensuring that the distribution of documents is matched to the appropriate FIC business areas and staff for further processing.Providing an overall positive administration service desk experience.About You Demonstrated experience providing administrative or operational support.Ability to deliver high-quality, professional, customer-focused, administrative services.Ability to maintain a high level of accuracy and confidentiality.How to Apply Click the 'Apply Now' button, ensuring you include the following in your application:
Resume.Other Information This is a casual position paying $33.68 per hour plus superannuation. CSV is the employer of staff at Courts Group.
CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.
Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch by calling (03) 9032 0500 to speak with a People Services Advisor.
Job Type:Casual
Job Classification:See Advertisement
Contact:Human Resources | ******
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