At Citi, we get to connect millions of people across hundreds of cities and countries every day. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.Citi's Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.We are currently looking for a high caliber professional to join our team as Cash and Trade Proc Analyst 1 (Internal Job Title: Cash and Trade Proc Analyst 1 - C10) based in Sydney, Australia. Being part of our team means that we will provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future.In this role, you are expected to:Understand end-to-end processing of Trade products including but not limited to Bid Bonds, Performance Bonds, Financial Guarantees, and Standby Letters of Credit.Ensure transactions are processed efficiently, act as a SME (subject matter expert), and recommend process improvements.Responsible for the pre and post-processing functions attached to our customer's trade transactions.Ensure prompt payment and collection of any outstanding fees on our Trade Transactions with our clients.Handle customer inquiries and maintain service standards to ensure a prompt response to the customer.Keep knowledge up to date for trade and banking practices to deliver a premium service.Recommend new work procedures and contribute to the development of process enhancements, customer service techniques, models, and plans, as needed.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.Work closely with the Relationship Managers, TTS Trade Product, Sales, and Operational teams to support Trade product and transactional services and on new business referrals.As a successful candidate, you would ideally have the following skills and exposure:Bachelor's/University degree or equivalent experience.2-3 years trade experience in a trade-processing department of a major domestic or international bank.Knowledge of legal documentation standards is an advantage.Strong internal and external Customer service focus.Strong team ethics and continual willingness to learn from others and share knowledge.Strong attention to detail.Ability to build relationships.Can identify opportunities to improve processes and assist the Business and its customers.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community, and make a real impact.Take the next step in your career, apply for this role at Citi today!Job Family Group: Operations - Transaction ServicesJob Family: Cash ManagementTime Type: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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