Caseworker (Intensive Support Services) – Sydney Metro We do work that really matters DCJ is all about keeping families together so that children thrive at home. Our first priority is always the safety, welfare and wellbeing of the children or young person.
We are currently recruiting for upcoming opportunities: Wentworth Street Parramatta About your new role As an ISS (Intensive Support Services) Caseworker, you will provide effective intensive and specialist casework services to children and young people in statutory out of home care who live with high and complex needs. Interventions are aimed at enhancing safety and wellbeing, placement stability and the development and implementation of plans designed to transition children to less intensive and/or more sustainable long term living arrangements.
The target group for intervention includes children and young people who have experienced significant histories of trauma and abuse, multiple placement disruptions and who are isolated and marginalised. These children and young people typically present with a range of behaviours of concern and social/emotional/developmental difficulties.
The aim of ISS casework support is to assist the child/young person to develop safer, more stable and sustainable relationships and living environments. To achieve this ISS staff are expected to work closely with all key people in the young person's network including families, non-government providers of out of home care, schools, housing services, youth justice workers, private and public health providers and NDIS coordinators of support.
What you'll do work sensitively and respectfully with parents, family members, children or young people
work collaboratively with other agencies and engage in complex problem solving
assist families in formulating goals that align with their needs, addressing safety and well-being concerns, and provide appropriate assistance
develop safety plans and complete risk assessments?
manage cases and situations including working with high needs and high-risk clients and their families
be involved in court processes, including the preparation of court documents and attending court
participate in individual and group supervision
Being an Intensive Support Services Caseworker can be difficult. Sometimes, you may have to make tough decisions with families to help them overcome hardships in order to be able to care for their children and develop safe and loving homes.
What we're looking for To be an Intensive Support Services Caseworker you need to be confident, curious and resilient. The essential requirements include:
Preferred Completed or in your final semester of a Bachelor's or Master's degree in Social Work, Social Science and Welfare along with practical experience. (If you are in your final semester of university you will not be able to commence on duty if successful until you have completed your degree)
Other related degrees are considered, if you can demonstrate your knowledge skills and experience working with vulnerable children, young people and families
Minimum of 2 years experience in child protection, out of home care or provision of casework in another setting
Excellent verbal and written communication skills, and the ability to build positive working relationships
A valid driver's licence (P1 or above)
A paid working with children clearance number?
Click here to view the role description and the assessment process
Click here to hear from our Caseworkers.
What's in it for you? As Australia's top public sector employer, we offer competitive benefits and opportunities including:
Rewarding salary from $79,032 to $109,194 pa plus superannuation and annual leave loading
Opportunities to work flexibly
17 weeks of industry leading training in the Caseworker Development Program
Customised career development and support for your personal and professional growth
Generous leave entitlements including flex leave
Positive culture for wellness including Fitness Passport, tailored health app and mental health support
Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) as well as an up-to-date résumé (maximum 5 pages).
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Our Process.
If you've got a question about applying or require an adjustment in the recruitment process, please email us at
Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
