Case Worker - Street to Home & After Hours OutreachAitkenvale QLD 4814, Australia Req #11486
Maximum term position until 30 June 2026Full time hoursBased in AitkenvaleAbout Red Cross Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role The Street to Home and Afterhours Outreach Programs support people who are sleeping rough or experiencing chronic homelessness in the Townsville area, to move into stable long-term housing. The program is based on a case management model to help clients to make long term life-style changes so they can successfully participate in the community life, education, and employment where appropriate.
In this role, you will provide mobile, outreach and centre based case management support to individuals and families experiencing vulnerabilities in Townsville. You will operate from a strengths based and capacity building framework to ensure the promotion of social inclusion, human rights, participation and consumer choice. You will work with other agencies and organisations in a collaborative approach to source appropriate support for clients.
In addition, you will also contribute to co-design process and adapt and innovate ways of working in order to improve Red Cross's response to the needs of clients.
The Afterhours Outreach roster has shifts that consist of:
6.00am – 2.00pm Monday to Friday
3.00pm - 11.00pm Monday to Friday
6.00am – 12.00pm Saturday and Sunday.
What you will bring Sound casework/ case management experience including holistic assessment of client needs and development of case plansExperience in working competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humilityWell-developed interpersonal and written communication skillsDemonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies)Working with Children CheckAustralian Driver LicenceBenefits that act for you, while you act for humanity Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Career development: Access to ongoing learning, training, and development courses.
Further information This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $85,145.84 + superannuation + access to salary packaging.
For additional enquiries, please contact Kelsey Cross on 0426 942 853 for a confidential discussion.
Applications close at close of business on 20 November 2024. Applications will be reviewed as they are received and the application closing date may be brought forward, therefore you are encouraged to apply as soon as possible. Whilst we appreciate interest in our roles, we will not engage with or accept candidates from agencies or consulting firms on this occasion.
Job Ref #: 11486
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
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