Case Officer

Details of the offer

Organisation: Department of Justice and Community Safety
Occupation: Prison and Corrective Services
Reference: DJCS/3695_JAN25
Job posted: 10/01/2025
Closes: 02/02/2025
Classification: CCP2
Salary Range: $76,817 - $85,048
Work location: North West Region
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. We embrace diversity and strive to have a workforce that reflects the community we serve. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
Community Correctional Services (CCS) contributes to the safety of the community by applying practices that reduce reoffending and connecting individuals to programs, services, and community. CCS provides management of individuals on court orders, serious sex offenders on post-sentence supervision, and prisoners on parole.
About the role: This role can be based at any Justice Service centre within the Loddon Mallee or Hume region. Case Officers in the Court Practice stream are responsible for the administration of court orders for individuals assessed as being at low risk of reoffending and may also be required to manage individuals on reparation orders. The Case Officer in this role will receive and action cases from across the region.
This role is required to direct and monitor compliance in line with court order obligations and evidence-based practice.
Key Responsibilities include: Apply order administration activities to service users Refer individuals to relevant services and monitor compliance against order requirements Implement appropriate responses to non-compliance and escalate matters as required to senior staff in a timely manner Produce case notes, reports and other standard documents in line with procedural guidelines Work collaboratively with colleagues, contribute to team planning, work process improvements and day-to-day administration of local work area About you: Demonstrated experience or an awareness of key case management components: assessment, planning, service coordination and brokerage and interventions Gives frank and honest feedback/advice. Listens when ideas are challenged, seeks to understand the nature of criticism and respond constructively Pays attention to words, expression and body language; recognises behaviours that promote a culture of inclusion Takes action through self, or in consultation with others to resolve problems How to apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
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Nominal Salary: To be agreed

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