Time left to apply: End Date: February 5, 2025 (25 days left to apply)
Job Requisition ID: JR103365
$87,138 + super + not for profit salary packaging benefits + remote location benefitsPermanent Full Time ContractLocation: Katherine NT 0850Make a meaningful difference to the lives of Australians in needLife at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
The Tenancy Support Program in Katherine provides essential case management services to individuals and families at risk of homelessness or struggling to maintain their tenancy.
This intensive program works closely with clients identified by Territory Housing, supporting them through the transition from homelessness or unstable housing to public housing.
The program's goal is to equip clients with the skills and resources needed to manage their tenancies successfully while offering ongoing support for up to 12 months.
As a Tenancy Support Case Manager, you will address the complex and dynamic needs of our clients, managing a high caseload of up to 25 clients, and advocate for their housing stability amidst challenges like limited housing availability.
You will also be responsible for delivery of emergency relief once a week with a service partner, conducting assessments of need for clients and providing emergency relief provisions.
Your Key Responsibilities Develop and implement culturally appropriate, strengths-based case management plans tailored to individual client needs.Provide person-centred case management and conduct regular reviews to monitor progress against case plans.Advocate for clients with internal and external stakeholders, including Territory Housing, to secure and maintain stable housing.Facilitate referrals and coordinate support services to address clients' broader needs, such as mental health, AOD, or employment services.Manage comprehensive client records and prepare accurate reports, statistics, and reviews in line with organisational and program requirements.Support clients in capacity-building activities to enhance their ability to independently manage tenancies, including budgeting, home maintenance, and accessing resources.Attend and actively participate in local network meetings to strengthen collaborative partnerships with government and non-government organisations.Requirements for Success With proven experience in case management, ideally in housing or homelessness services sectors, you will be confident in your assessment processes and ability to manage complex client needs effectively.
Other requirements include:
Strong understanding of Aboriginal cultural systems and protocols and the ability to deliver culturally safe and responsive services.Relevant qualifications in social sciences or human services (Diploma or Degree preferred) and/or substantial experience in the field.Demonstrated ability to engage and motivate clients facing multiple barriers to tenancy.Proficiency in computer systems, data management, and administrative tasks, including preparing reports and maintaining detailed client records.A person-centred, professional approach with excellent communication skills and a commitment to fostering long-term client recovery and independence.A valid Northern Territory Driver's Licence and the ability to provide outreach and transport support for clients.Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at ******
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Rewarding work – every day you know you're making a real differenceNot-for-profit salary packaging, reducing your taxExtra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.Remote Location Benefits include:Additional $300 each year to help with cost of living in a remote areaAccess to up to 3 additional days Personal/carers leave each year (non-accruing)How To Apply To be considered for this opportunity, click 'apply' and send your application today!
Applications for this role are shortlisted as received and we are interviewing through the advertising period. Apply quickly to be considered for this exciting and diverse role. About UsMission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.
Since 1859, we've been standing alongside people in need across Australia, offering real hope that has lasting impact.
Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.
We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.
Mission Australia believes a person's circumstances shouldn't define their future and that given the right support, everyone can reach their full potential.
That's why we stand together with Australians in need, until they can stand for themselves.
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