Supporting young people who are homeless or at risk of homelessness to be ready to transition into long-term stable housing and gain independence.
$87,138 + super + not for profit salary packaging benefits Permanent Full Time Contract Location: Darwin NT 0800 Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Your Opportunity The Assertive Engagement Program is a vital service dedicated to supporting young people at risk of disengaging from education, family relationships, and facing homelessness.
The program focuses on building pathways to social inclusion, education, and employment while fostering stronger family connections where appropriate.
As a Case Manager, you will play a key role in delivering person-centred support to at-risk youth and their families.
You will provide guidance, make appropriate referrals to external services, and work collaboratively with young people to support them to make positive changes in their lives, creating opportunities to move away from homelessness and negative behaviours.
You will work alongside clients to achieve goals with a holistic, person-centred, culturally aware approach relating to managing barriers relative to housing tenure and homelessness, education, or employment opportunities, so they can be ready to transition into long-term stable housing and gain independence.
Your Key Responsibilities Respond to referrals of individuals and or families from internal and external services (including FDV and AOD) and conduct initial assessments of suitability for support.
Undertake formal face to face assessments of clients, including completing all necessary paperwork using the approved assessment tool.
Work with individuals and families to develop a holistic case plan that is sensitive and responsive to their cultural strengths and identified needs and goals to increase tenancy outcomes, support networks, independence and wellbeing.
Maintain professional boundaries of care practices while building the clients capacity.
Provide intensive ongoing case management sessions (formal and informal) with clients and review progress against individual support plans.
Link client to relevant support services which will assist in addressing issues associated with their homelessness including AOD, FDV, health, education, employment, recreation and social networks including referrals to supplementary services as needed.
Undertake a range of case management duties to support the development of clients including referrals and support letters, interaction with other service providers, appointment setting and advocacy internally and externally.
Requirements for Success With a significant background in the housing, homeless and/or human services sectors, you will be confident in your case management and assessment processes.
Other requirements include:
Degree in Community Services with at least one year's experience or Associate Diploma with relevant experience or less formal qualification with substantial years of relevant experience Experience and/or knowledge of issues surrounding homelessness including alcohol and other drugs, family and domestic violence, unemployment and mental health Demonstrated case management experience including assessment, case work, accurate and timely recording of case notes, advocacy, and referral Comprehensive knowledge and ability to network and build relationships with housing, accommodation and community service providers and relevant government agencies Ability to work with a range of client cohorts including individuals, youth, couples, families, women and children and have knowledge of family systems, with a focus on clients who are homeless and experiencing family and domestic violence, substance misuse and mental health issues Excellent communication and interpersonal skills including verbal and written communication, with strong computer literacy in Microsoft Office suite, and other systems required to support the work Report writing and statistical collection Excellent relationship-building skills and demonstrated ability to work as part of a team Well-developed time management skills and the ability to manage a range of tasks at any given time Full driver licence with no restrictions Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
For culturally safe support or assistance with your application, please contact us at
If you live with disability and require support to submit your application, please email
Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Rewarding work – every day you know you're making a real difference Not-for-profit salary packaging, reducing your tax Free external, confidential counselling Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How To Apply To be considered for this opportunity, send your application today!
Apply Now to be considered for this exciting and life changing role.
Applications for this role are shortlisted as received and we are interviewing through the advertising period.
#J-18808-Ljbffr