Hours: 75 hours per fortnight - Fixed Term 30 June 2025 Area: Greater Shepparton Region Primary Care Connect is a local, not-for-profit organisation that has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality. We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma-informed, person-centred, and consumer-driven care that allows people to take control of their lives and bring about meaningful change.
We are seeking a motivated Case Manager to join our team!
About the role The Family Violence Case Manager for Victim Survivors will assist people experiencing current or recent family violence. The program provides support with education and information, goal setting, safety planning, along with advocacy and support to access other services as needed. The target group includes those for whom family violence contributes to circumstances that threaten, or adversely affect the adequacy, safety, security, and affordability of housing and maintenance of the family environment. The Case Manager for Victim Survivors works within the required local, state, and national guidelines and frameworks. The service areas for this position include Greater Shepparton, Strathbogie, and Moira.
This position reports to the Manager Family Violence Services and works within the Family Violence Team. It is also expected that this position works within the larger Primary Care Connect team and networks with external organisations.
Key Selection Criteria The following criteria must be met and addressed in applications for consideration for this position:
Essential Bachelor in Social Work or equivalent, or relevant qualifications and a willingness to work towards an equivalent qualification as set out in Mandatory Minimum Qualifications - Qualifications Mapping. Knowledge of family violence including a strong understanding of MARAM, the Family Violence Information Sharing Scheme, and the Child Information Sharing Scheme. Experience in providing assessments, care planning, service coordination, and writing case notes and reports. Experience in providing phone and face-to-face Case Management. Knowledge of the principles relating to confidentiality and duty of care. Experience using technology to complete daily work tasks. Professional and personal alignment with Primary Care Connect core values. Benefits and Perks Primary Care Connect provides a supportive workplace with staff who are committed and passionate about the community that we work in. Some of the many benefits of working with PCC include:
Professional Development Salary Packaging Employee Assistance Program In-House Gym All candidates who are interested in the position must include in their application the following: Cover letter including address to Key Selection Criteria Resume with at least two professional references, or willingness to provide on request. Further information can be found by:
Visiting our careers page: Contacting Ellen – Manager Family Violence on 03 5823 3200 Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture, and participation of all children and young people. We have a zero-tolerance policy to child abuse and neglect; we work to identify early risks and take action regarding all allegations and safety concerns. As a Child Safe Organisation, every employee and volunteer is required to have a current Working with Children Check.
Primary Care Connect acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and respects their Elders, past and present.
We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.
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