Case Management Support

Case Management Support
Company:

DFP Recruitment


Details of the offer

APS4 Case Management Support 6 Monthcontract with extensionPerth CBD Location$43.82ph + SuperAbout the Team
The Administrative Appeals Tribunal (AAT) Case Management Branch manages all external review applications in the AAT. The branch aims to improve the experience of current and prospective participants by resolving disputes in a timely and consistent manner.

About the Role
The role will be required to provide operational and administrative support that is informed and directed by sound knowledge in AAT matters, associated correspondence and organising assessments and may undertake some research and analysis activities

Responsibilities of the role include but are not limited to:
Receiving and registering new AAT matters.Actioning and directing correspondence.Analysing and assessing AAT Applications received by the client.Preparing and filing Tribunal documents as required for AAT Applications received by the AAB within strict time frames.Assessing and responding to risk from processes, including in terms of privacy considerations and priority.Organising assessments to support the decision making process for case managersKey skills required for the role: Supporting Work AllocationsData and compliance reporting supportUndertaking various administrative/clerical tasksAssist with onboarding of new staff

Desirable Skills:SharePoint experienceCRM / database management experienceSecurity
The following essential checks/clearances are required to perform the role:
Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of Agency must undertake a Pre-Engagement Check.This process can take a few weeks if succesful for the position, you will also require a relatively clean police clearance.Must be an Australian Citizen at time of application - No negotiationHow to apply
If this role is of interest to you, please apply now and if you would like to know more please don't hesitate to contactDonavan at ******

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via******or1300 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy viahttps://www.dfp.com.au/about-us/policies.Do not submit any sensitive personal information in your resume.



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Job Function:

Requirements

Case Management Support
Company:

DFP Recruitment


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