Case Management Officer - Seniors Legal and Support ServiceHervey Bay, Hervey Bay & Fraser Coast QLDCommunity Development (Community Services & Development)A range of professional development opportunitiesHere is an exciting opportunity to join a multidisciplinary service providing free legal and support assistance for people aged 60 or older, and 50 or over for ATSI clients, across the Fraser Coast local government area experiencing, or at risk of, abuse or exploitation.Seniors Legal and Support Service (SLASS) is funded to provide legal and support services to meet the needs of older people at risk of elder abuse or financial exploitation.ABOUT THE ROLEThe SLASS Case Management Officer will seek to promote the independence, safety and security of seniors and to minimise the risk of exploitation or harm. Services may include general information, appropriate referral, casework and court/tribunal representation, court support, crisis or short-term counselling, needs assessment and management of support plans, individual advocacy and community education work.ABOUT YOUThe successful applicant will bring:Relevant qualification in Human Services or equivalent.A strong commitment to human rights and social justice principles.Strong interpersonal skills and ability to work as part of a multidisciplinary team, within a legal framework, to deliver holistic service.High level communication skills including public speaking, advocacy and conflict resolution skills.Current C class driver's licence or the ability to obtain within an agreed timeframe.Working with Children Check (Blue Card) or ability to readily obtain.Knowledge and experience in working with, and advocating on behalf of, older people including capacity, guardianship and administration matters.SELECTION CRITERIAQualification in Human Services or equivalent and a minimum 3 years industry experience in counselling, social work or equivalent.Demonstrated experience working with, and advocating on behalf of, older people and a strong client service focus on human rights and social justice.Demonstrated ability to case-manage including provision of direct, structured and practical support to individual clients.Willingness to work effectively in a multidisciplinary team, within a legal framework, in close partnership with solicitors in the planning, development, delivery and evaluation of a holistic service.Demonstrated high level communication skills including public speaking, advocacy and conflict resolution skills.Demonstrated experience in the planning and delivery of community education.Current C class driver's licence, or ability to obtain within an agreed time frame, and Working with Children Check (Blue Card) or ability to readily obtain.ABOUT USThe Hervey Bay Neighbourhood Centre is located in the rapidly growing sea change community of Hervey Bay and has become well known as a community meeting place. The Hervey Bay Neighbourhood Centre was founded in 1989 as a community-based initiative to provide help, friendship and support to the most disenfranchised people in the community. The emphasis of all of our activities is on people and the relief of issues and concerns that impede them from living a successful and happy life.We develop and deliver programs and services in response to community need. Presently, the Hervey Bay Neighbourhood Centre manages 30 funded programs that encompass aspects of aged care, family services, diversity and social isolation.HOW TO APPLYIf you think you are the perfect fit for this position, please tell us why by submitting a one-page cover letter, responses to the selection criteria and your resume on SEEK by 3pm, Friday 18th October 2024.Please address applications to:The Hervey Bay Neighbourhood Centre, 22 Charles Street, PO Box 1226, Hervey Bay, QLD 4655.
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