Case Management Consultant (525796)

Details of the offer

Department of Health
People & Culture
P&C - Workplace Relations
Applications must be submitted by Monday 27 January, 2025 11:55 PM AEST
Award/Classification:Health and Human Services (Tasmanian State Service) Award, General Stream, Band 6
Salary: $107,899 to $122,292 per annum
Employment type:Full Time
Region:North, North West, South, Statewide
The RoleProvide comprehensive case management, consultancy and advisory services to managers and People and Culture staff within the Agency in relation to grievances, complaints, and employee performance management.
The Consultant will develop and maintain strong relationships with internal and external stakeholders to deliver effective People and Culture resolutions.
The Case Management team will work collaboratively with other teams within Workplace Relations to ensure effective and consistent case management service delivery.
Key Responsibilities:Provide case management services to manage and resolve employee complaints, grievances, performance and disciplinary matters.
When required, represent the Agency in review and investigation proceedings.Undertake advanced case management across a range of people management and employee relations issues, to support business objectives and minimise organisational risk.Ensure the application of best practice in employee relations, establish and maintain networks with internal and external stakeholders, and undertake client and employee complaint handling functions across the Agency.Manage complex enquiries, prepare correspondence, and provide high level advice and input on activities including assisting in the preparation of confidential reports, briefings and recommendations for senior management, the Secretary and/or Minister.Details of AppointmentPermanent, full-time, day worker position, working 76 hours per fortnight, commencing as soon as possible.
Multiple Fixed-term, full-time, day worker positions, working 76 hours per fortnight, commencing as soon as possible for a period of 12 months.
Please note that hours may be negotiated with the successful applicant.
Minimum Requirements:A tertiary qualification in Human Resource Management, Law or Workplace Relations (desirable).Current Drivers Licence (desirable).Under particular circumstances, employees may be required to undertake a new conviction check.
Application ProcessYou are encouraged to speak with the contact person once you have familiarised yourself with the Statement of Duties and any associated documents.
This will assist you in preparing an application more aligned with our specific needs.
Apply Online.
Please click the "Apply" button on this screen.
This ensures important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the specifics of the role and selection criteria contained in the attached Statement of Duties.
A separate statement addressing each individual selection criteria is not required.
Please NoteAll attachments must be in Microsoft Word or PDF format.Referee details are submitted as part of the online application, so make sure you have the contact details of two referees before applying.The core purpose guiding the way in which we work across the Department of Health is to CARE for the health and wellbeing of all in Tasmania through our Values of Compassion, Accountability, Respect, and Excellence.
We are united by our shared purpose and model our CARE Values through our interactions with one another, our patients, our clients, and the Tasmanian community. Review the Statement of Duties and consider if you meet the requirements.Speak to the Contact Officer if you have any questions.Submit your application including any additional documents as specified in each individual job vacancy notice.
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Nominal Salary: To be agreed

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