Permanent Full Time | 38 hours per week $75,545 to $79,385 per annum + Super + Salary Packaging Salary dependent on skills and experience Location: Nowra 2541 or Goulburn 2580 Make a meaningful difference to the lives of Australians in need.
Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Your Opportunity The Integrated Carer Support Service links carers with supports and services to help carers manage their daily challenges, address their stress and maintain wellbeing, and plan for the future.
Supports include early intervention, prevention and skill building to help carers stay well.
The Carer Support Liaison Officer fulfils an important role within the Carer Gateway program, providing support within the program by liaising with service providers, Carer Gateway Carer Support Planners, internal teams, and carers to arrange planned and emergency supports.
This role is not just about support; it's about transforming lives and ensuring that every carer feels valued, connected, and empowered to take on their important role with confidence and resilience.
Key Responsibilities Coordinate and liaise with Carer Support Planners and Service providers to arrange in-home or facility-based supports for carers in a timely manner.
Coordinate care for carers, including but not limited to, planned respite, emergency respite, personal care, domestic assistance & lawn maintenance.
Provide relevant referral information to service providers working with carers, within the consent and privacy guidelines.
Network with external stakeholders and service providers to maintain a positive relationship.
Source appropriate brokered supports for carers as requested by the carer support planners/program manager.
Engage with the community care sector and the public to raise the profile of the program and carers at regional events and activities.
Maintain an up-to-date register of providers that have a Service Provider Agreement with Carer Gateway/Mission Australia.
Complete all necessary administrative tasks associated with care coordination and program activities including accurate database entry.
Requirements for Success Qualifications and training in the Community Services/Health/Welfare/Social Services and/or Education fields or a minimum of three years' relevant industry experience.
Demonstrated knowledge and understanding of the community care sector, including the complex challenges faced by carers of people with a disability, chronic illness, mental health condition and the aged.
High level computer skills including client management systems, the Microsoft Office suite of products and the ability to learn new systems when required.
Ability to provide superior customer service, with strong interpersonal and communication skills.
Demonstrated ability to manage and prioritise workload in a constantly changing environment.
Current NSW Driver's License.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
For culturally safe support or assistance with your application, please contact us at ****** .
If you live with disability and require support to submit your application, please email ****** .
Your Benefits Rewarding work – every day you know you're making a real difference.
Not-for-profit salary packaging, reducing your tax.
Free external, confidential counselling.
Volunteering opportunities.
Opportunity to purchase additional annual leave.
Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.
Fitness Passport - a discounted workplace health and fitness program available to you and your family for a fraction of the price of a regular gym membership.
How to Apply Send your application today!
Applications are shortlisted as they are received.
Please apply as soon as possible to be considered.
Thank you.
#J-18808-Ljbffr