Care Coordinator

Details of the offer

You might not have heard about Ingenia before, and we tend to fly under the radar.
Once you take a look into our dynamic, incredibly fast-growing (ASX 200) business with a culture of creating community, you'll be surprised by all the opportunities you'll find.We are a leading Australian property group that owns, operates, and develops a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.
We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.Here at Ingenia, you can enjoy working within an organization that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.About the Role:IngeniaCare is a free service to help connect Ingenia's residents with support to live an active, independent life in our communities.
The service aims to identify residents' needs, get approval for government-funded care and support services, and arrange for the services to be delivered to residents in their homes.The primary responsibility of the Care Coordinator is to deliver a service that focuses on assisting our elderly residents to remain as independent as possible by connecting them with care and support services.
Care services include personal services, domestic assistance, nutrition, mobility/transport, clinical care, after hospital care, respite care, vision and hearing assessments, medication management and reviews, and palliative care.Main Duties:Registering care applicationsManaging client intake process and enquiry lineDetermining client needsArranging for assessments and funding approvalsConnecting clients with care providersRecords managementTravel to our villages to conduct face-to-face assessments and build relationships with residentsAbout the Person:This role would suit an experienced EN, RN, Social Worker, or Allied Health professional with aged care assessment experience as a Regional Assessor or ACAT Assessor seeking a change from the hospital system and wanting to transition to an over-the-phone support role.The ideal applicant will have the following skills and experiences in order to be successful:Current AHPRA RegistrationPractical experience working in the health and/or aged care industriesExcellent care assessment and planning experienceStrong leadership and people management skillsPositive and compassionate natureGreat customer service skills teamed with a positive attitude and a strong attention to detailAbility to travel for up to a week at a timeFor the Successful Applicant, We Can Offer:Security working for a rapidly growing ASX listed organizationAutonomy in the role where you have the ability to make your markRewarding and challenging opportunityCulture and Benefits:In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression, and generous reward and recognition programs including some amazing discounts at our Holiday Parks.
Come join the team and apply now!
We look forward to receiving your application.
Please note that to be considered for this role, you must be able to work in Australia and provide evidence of working rights.
All employees of Ingenia Communities must undergo a National Police Check.
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Nominal Salary: To be agreed

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