Who are we
Programmed Care is a growing and leading provider of disability services across Australia, we are seeking an energetic, positive and driven Care Coordinator to support our business across South Australia. Our organisation provides high quality care, support and home services to our clients across a variety of disability. We are a values driven organisation which puts care and empathy at the forefront of everything we do for our staff and clients.
The Role
The? Care Coordinator will build new referral relationships and support the clients in our disability business accross South Australia. The successful applicant will work with our disability clients to implement their tailored care plans for the purpose of building capacity, managing the impact of their disability and/or health conditions, improving their health and well-being and providing them with social and community participation opportunities. Every day will provide a new challenge to the successful candidate in this role, to ensure compliant and high-quality care is always provided to our clients. We are seeking an experienced team member who has a can-do attitude where no task is too small to ensure the Care Unit is successful. This role will provide the successful applicant with development opportunities and insight into all aspects of our rapidly growing home-care business.
Key Accountabilities:
Providing end to end customer management & onboarding of new clients
Building new referral relationships and attending networking events
Working within the Care unit to ensure all rosters are adequately filled
Managing support workers to ensure care is of a high standard
Acting and addressing all client feedback and concerns to ensure customer retention levels
Skills and experience:
Experience working in the disability sector (particularly the home-care market) in a similair position
Relevant Health or Community Care qualification or commensurate experience
Exemplary client relationship management and sales skills
Highly developed verbal and written communication skills
Strong organisational, problem solving and time-management skills
Outstanding attention to detail
Commitment to the Programmed value of care and empathy
Current drivers' licence and reliable vehicle
What we offer
A flexible & inclusive working environment
Full training and ongoing career development in a supportive team environment
Comprehensive health and wellbeing services including access to EAP
Competitive remuneration
Supportive and experienced team
Employee Benefits
Programmed offers a range of benefits to our employees including paid parental leave, great discounts with selected retailers and an Employee Assistance Program, which incorporates a tailored wellbeing initiative.
Programmed supports a workplace culture of zero harm and encourages this in all that we do.
Who we are
Programmed is a leading provider of healthcare, staffing and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining. As one of Australia's largest employers, we work with major public and private hospitals, facilities and an increasing number of home care and community clients, providing you with the opportunity to work when and where you want.
At Programmed, we're committed to being a child-safe organisation, and we strive for diversity, inclusion and equality. We seek a workforce that is representative of the communities we work in, and encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
So it's over to you. If you would like to join our team, please APPLY now. To learn more about working with Programmed, we encourage you to visit our website.