Aged & Disability Support (Community Services & Development)Full timeAnglicare is seeking an experienced Care Advisor to join our South West Sydney region. You will be at the forefront of ensuring that our clients' needs and preferences are met through effective and sustainable case management. You will play a critical role in aligning services with the organisation's strategy, quality standards, and values, ensuring that our clients receive the highest level of care and support.This position is a permanent full time position working Monday - Friday. You will be visiting clients in the South West Sydney region and based in Minto or Oran Park with flexibility to work from home as well. This role will require travelling to Wollongong location for team meetings and training.Key Responsibilities (not limited to):Client-Centered Care: Provide comprehensive case management, ensuring clients are treated with empathy, dignity, and respect. Tailor services to meet each client's unique physical, clinical, emotional, spiritual, and social needs.Service Optimization: Assess and identify client needs, coordinating with internal and external service providers to deliver appropriate services and products, including assistive technology, within budget constraints.Compliance & Documentation: Ensure all case management activities adhere to organizational policies, Care Packages Program, and legislative requirements. Maintain accurate and timely documentation.Relationship Management: Foster and maintain positive relationships with teams, health professionals, clients, their families, and other stakeholders to enhance the profile of Anglicare At Home.Financial Management: Assist clients in managing their care budgets, ensuring accurate documentation of services for correct allocation and accounting.Team Leadership: Guide and support team members in understanding and implementing Anglicare's strategy, vision, values, and relevant policies. Monitor Care workers' performance and gather client feedback to improve service delivery.About You:Certificate IV in Aged Care, Community Services or equivalent.Previous experience in Home Care/Community/Aged Care.Intermediate computer skills, including proficiency in MS Office.Current NSW driver's licence.Why Join Us?Opportunities for career progression, professional development and training.Treehouse benefits and rewards, including discounts of up to 400 retail, accommodation and entertainment stalls.Fitness Passport with discounts to over 800 gyms for you and your family.Tax benefits through salary packaging options as a not-for-profit organisation.We care about your mental wellbeing… both at work and at home. As a valued Anglicare Employee, you can receive free counselling through our confidential Employee Assistance Program as you need.Apply Now! If you are dedicated, compassionate, and ready to make a difference, we want to hear from you!Aboriginal and Torres Strait Islander applicants are encouraged to apply.Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
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