We are looking for our next Duty Manager, to drive our team and locations to new heights, whilst delivering great experiences to our valued customers. You'll oversee all activities at our rental location and ensure we're running smoothly and profitably with satisfied customers and employees alike.
Leadership role
Adelaide Airport based
Large international organisation with opportunity to move internally
About The Role
In this role you will be responsible for the vehicle service operation. This includes the wash bay, shuttle drivers and valet staff. The key responsibility of this role to ensure that it functions effectively and efficiently to maximise profitability while maintaining the highest level of service.
What you'll do
Lead, manage and coach staff and foster a harmonious team environment
Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness
Ensure that returned vehicles are checked for body damage and report where necessary
Ensure that fuel deliveries are handled in accordance with company procedures and relevant health and safety procedures and legislation.
Ensure adequate materials are maintained at all times to meet operating and safety requirements
Participate in the interview and selection process for new staff
Be flexible to work a seven-day rotating roster
Preparation of staff rosters and processing of weekly payroll data
Preparation of daily and weekly reports
Have a working knowledge of work place health and safety legislation and promote a safe work environment at all times
Perks you'll get
Salary + bonus + use of fleet vehicle
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
What we're looking for
Previous experience in a supervisory or leadership role with the ability to lead and effectively manage and coach employees is essential.
Customer service focus and experience within a service or similar environment
Strong sense of duty and responsibility.
Excellent communication skills.
Confident with Microsoft Office – Excel, Word, Outlook
Initiative, confident problem solving and decision making skills.
Full driver's licence.
An understanding of Equal Employment Opportunity and Occupational Health and Safety.
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.