Please Note: Our office will be closed for the holiday season from 21/12/24 to 12/01/25.
We will review applications and respond to candidates after we reopen on 12/01/25.
Thank you for your patience, and we look forward to connecting with you in the new year!
About Capgemini
At Capgemini, we are more than just a business; we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people, and our communities get the future they want.
Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGBTQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years.
We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong.
We are committed to being active allies for everyone.
We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients.
It's why we are committing to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030, and committed to becoming a net zero business by 2040.
Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications, and boundless development opportunities.
You'll be encouraged to gain at least 40 hours of training each year.
Let's talk about the team:
As a Global SAP partner, Capgemini is one of the world's largest and most experienced SAP systems integrators, with 17,800 practitioners and over 40 years of experience.
We support clients to implement highly scalable solutions in Digital Core Transformation, Commerce and LOB Transformation, Advanced Analytics, OnePath for SAP, and SAP Innovation.
Let's talk about the role and responsibilities:
Provide operational support for SAP system based on SAP best practices aligned to the Capgemini delivery standards to meet client expectations.
Provide Application Management Services in SAP like Incident/problem/change request management.
Analyse and triage incidents with an appropriate sense of urgency, focus on restoration of service, followed by root cause analysis to prevent recurrence.
Create, own, execute change requests relating to SAP systems as per agreed client process.
Execute service requests based on the Service Catalogue or an ad-hoc basis.
Provide reports to the account management team and engage with client stakeholders on a regular basis.
Provide subject-matter expertise, best practices, technical approaches, and strategic recommendations.
Exhibit leadership to ensure optimal function and enhancement of SAP systems and keep up to date on the latest SAP industry solutions and trends.
Engage in requirements gathering and development of use cases.
Support architecture, process, and governance development.
Translate architecture specifications to low-level component design and identify customizations for implementation.
Communicate with clients and partners on aspects of both the product and implementation at the technical and/or functional level, appropriate for the situation.
Provide troubleshooting services as a part of project or post-production support activities.
Perform out of the box configuration and implement necessary customization as needed.
Participate in capacity planning and HW specification recommendation efforts.
Ensure requirements are gathered, processes defined, and use cases are documented.
Participate in deployment activities, configurations, custom rule development, development, and third-party system integration.
Work with clients post-implementation for user testing, debugging, support, and maintenance.
Resolve any issues highlighted during System Integration Testing and User Acceptance Testing.
Resolve day-to-day technical & functional issues.
Help develop technical documents detailing the products, environment, and process of identity systems and functions.
Drive continuous improvement processes and implement automation initiatives.
Let's talk about your qualifications and experience:
SAP SD consultant with a minimum of 5 - 8 years hands-on experience in SAP application support, Implementation, developing new enhancements, and at least 3 full life cycle implementations.
SD hands-on expertise in Configuration and testing of sales, pricing, condition technique, output determination, partner determination, text determination, document types, copy control, rebates, third party orders, sales, shipping, transportation, and billing.
Experience in the Integration with FICO, MM Modules.
Experience in handling interfaces with 3rd party system IDOC/ALE/Flat File/Csv File.
Worked in all phases of full life cycle implementation using ASAP methodology including analysis, design, blueprint, configuration, Cut-over, Testing, Training, GO-Live, and Post go-live support.
Proficient in requirement gathering and GAP analysis, developing Functional specifications, coordinating with ABAP team for technical specification and code development, conducting integration testing, and coordinating with business for user acceptance testing and approvals.
Experience in working with and training end users and the QA team in developing use cases, test cases, test plans, process documentation, end-user training, and post go-live support.
Lead and motivate the SAP SD Functional team to successfully execute enhancements, agreed projects, upgrades, proactive maintenance, and BAU Support tasks, keeping the core business applications optimized.
Provide hands-on support and subject matter expertise to successfully assist with and resolve customer requests.
Resourceful problem solver with excellent communication skills.
Have broad exposure in Analytical, Technical and Strategic Skills to communicate effectively across all organizational levels.
Excellent team player.
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support, and inspire you.
Working at Capgemini you'll find the rewards are more than just financial.
You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits.
We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.
As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways: Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status, or age.
To support our commitment to diversity and inclusion, we celebrate or recognise special events and days of significance that are important to our employees.
Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution.
We also provide employees with opportunities to give back to the community through charity projects and volunteer days.
Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy.
As well as focusing on helping our clients transform towards more sustainable business models, Capgemini recently announced its commitment to becoming a netzero business by 2030.
Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 9 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business.
Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun, and Modesty - have remained the same since company inception in 1967.
Come join us, bring your whole self to work, create new possibilities for you, your customers, and your community and help us to be Architects of Positive Futures.
Please note unsolicited resumes from employment agencies or other third parties will not be considered.
Information Security and Compliance: Capgemini Australia has developed and manages, process-oriented Management Systems compliant to the requirements of ISO9001, ISO27001, and ISO14001.
We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.
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