Campus Services Officer

UOW, Eurobodalla Campus Permanent/continuing, part time appointment (14 hours per week, 0.4FTE) with opportunity for additional hours at peak times.
Level 3/4: $63,183 - $80,543 (pro-rata) + 17% superannuation The UOW Eurobodalla campus provides opportunities for people in regional areas to obtain a tertiary qualification.
The Eurobodalla campus has developed a reputation as a cooperative learning environment with a high standard of academic excellence.
We combine an intimate student-centered atmosphere with leading-edge technology that provides interactive access to other UOW campuses.The Campus Services Officers are an essential part of the management team of the UOW Eurobodalla campus.
The position assists in the day to day management of the Eurobodalla campus and provides technical and policy advice and support to staff, students and the general public.
In this role you will provide in-depth student services to prospective and current UOW students, external clients and internal stakeholders.
This role is the first level of escalation for complex matters, problems and complaints and may be focused on a specific aspect of student administration (eg.
fees management).
This role plays a key role in building and maintaining strong relationships with prospective and current students through the provision of high quality service that continually exceeds student expectations.
Applicants are requested to submit a resume and cover letter.
The cover letter should be no more than 3 pages, summarising your skills and experience as they relate to the selection criteria located in the position description.