About the Company As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites.
To find out more visit our website at www.msssecurity.com.au Culture Our employees enjoy working with MSS because we: Have a high people and culture focus; Offer extensive development and progression opportunities; Provide stability and certainty in a role; Work collaboratively together and are high achievement focused; And because we know how to have fun whilst getting the job done.
The purpose of the role is to manage the team of Security Officers in a designated area, ensuring relief breaks and staff rotations occur in a timely manner.
The major focus is to control access to the Gaming Floor by refusing entry to minors, intoxicated persons and those who do not meet the dress code, while delivering an exceptional customer service experience to all patrons.
Parramatta Location + Close to public transport!
State of the Art Control Room + Permanent Full Time Positions!
2x Site Supervisor | Competitive Salary on Offer | Fantastic Team About the Company As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites.
To find out more visit our website at www.msssecurity.com.au Our employees enjoy working with MSS because we: Have a high people and culture focus Offer extensive development and progression opportunities Provide stability and certainty in a role Work collaboratively together and are high achievement focused Because we know how to have fun whilst getting the job done About the roles We are looking for 2 Site Supervisors to work at a great location in Parramatta South within a diverse team in a state-of-the-art control room.
These are fantastic opportunities for experienced Security Personnel looking for a supervisory role.
Reporting to the Site Manager, you will be responsible for team management, badging & access as well as providing high levels of customer service.
Your duties will include but not limited to: Providing day to day supervision of staff on site while assisting the Site Manager as needed Managing badging and access on site, while also managing the customer service desk.
Ensuring all new employees are fully inducted in accordance with company policy.
Lead by example and promote exceptional customer service by providing professional, polite and helpful assistance to client enquiries Escalating any customer grievances to the relevant MSS Manager.
Roll out toolbox-talks and relay other memos and company information as directed.
Occasionally step in and cover for the Site Manager as needed.
Skills & experience Certificate II in Security Operations NSW Security Licence as per individual state requirements NSW Drivers Licence Ability to obtain site specific clearances as required.
Ability to work well under pressure and stay calm and focused at all times Demonstraed experience leading/supervising teams.
Skilled in managing general public in a person centred and patient manner Sound knowledge of security procedures If you are interested in joining the security industry but do not hold a qualification or licence, please take the time to consider our Scholarship Program.
Further information can be found on our website www.msssecurity.com.au/employment/scholarships Master licence – 408 742 075 How to apply MSS Security is an Equal Opportunity Employer.
We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity.
We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.
To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
How to apply MSS Security is an Equal Opportunity Employer.
We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity.
We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.
To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
