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Campaign Analyst, ANZ PlusDepartment: AR ANZx Get Help & Give Feedback
Division: Australia Retail
Location: Melbourne
About UsAt the heart of ANZ Plus is a talented, high-performing team with big ideas. We're building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing.
About the RoleUse your personalisation and marketing technology skills to build customer interactions and experiences that will eventually reach millions of people safely and securely. It's the perfect time to join the program of work as we ideate and design how we help our customers with their financial well-being.
We're building an intelligent and customer centric notification framework to talk to our customer at a personal level. This notification framework is focused on curating a series of contextual and effective nudges and triggers. Your role will be to take the theory and design of these notifications and bring them to life through HTML and campaign delivery activities.
Role Type: Permanent
Role Location: Docklands, Melbourne
Work Hours: Full time What could your day look like?Your role as a Campaign Developer will be to build the notifications and to optimize the communications to continually drive uplifts of our user experience.
Build and test of HTML components for email & in-app notifications Maintenance of the HTML component library and testing across devices and clientsDesign HTML components that meet accessibility guidelinesOptimisation of communications through test and learn and personalisation recommendationsBuild documentation capability across the marketing technology and notifications stream of workWork and build a centre of excellence for email and digital content deliveryManaging and refining end to end process of content deliverySelection of customers through basic SQL and data analysisWorking in a close-knit team to enable self-serve digital experience for ANZ Plus.What's in your toolkit?We work predominantly agile with a mix of complex orchestration across value streams and channels, you'll need to be comfortable in our fast paced, test and learn culture.
Background in marketing technology and marketing automation stacks such as Adobe Campaign, PEGA or ORACLE ResponsysUnderstanding that delving into reviewing and testing our content is at the heart of ensuring the quality of the content we provideProven stakeholder experience specifically working with marketing teamsA keen eye for detail to ensure the highest quality is achieved for our customer notificationsKnowing that what we see in development might not be what the customer will seeUnderstanding of notifications, marketing technologies and a deep connection to customer experienceDesire to build best in class campaign delivery processes to support rapid delivery and a strong culture of test and learn.So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 84047 .
Job Posting End Date #J-18808-Ljbffr