Call Centre Manager

Call Centre Manager
Company:

Sharonbennie


Place:

Australia


Job Function:

Customer Service

Details of the offer

Up to $140,000 Package Additional $100,000 in commissions Sydney CBD Fast-growth, high-performance environment Leading Property Investment team Our Client:
Experiencing exponential growth in the past 5 years, our client is now one of Australia's largest property investment advisory teams. A values-driven business with a mission to guide their members on an exciting wealth-creation journey, they boast a 4.9 star rating on google, have garnished great write-ups in publications such as the AFR and are continuing to go from strength to strength…
Duties:
With $Millions in advertising spent per annum, generating thousands of enquiries a week to be reached back out to, our client is on the lookout for a highly experienced and driven sales leader to manage the team from both a sales and operational perspective.
Duties will include:
Effectively managing 30 – 40 staff across NSW and VIC Facilitating 1:1 coaching including demonstrating sales calls and roleplays "Floor management" including answering questions, interjecting and being available for real-time support Ensuring dials and talk time KPI's are achieved Review all key-metrics and system improving where required Providing regular reports to the Head of Sales and Directors Specific requirements:
To be selected for this role, you will be able to demonstrate:
Experience in managing a call centre of 20+ staff (ideally within a property-related industry – investment, finance, banking etc) Able to attend a CBD office 5 days a week (with 1 Saturday a month) Comfortable implementing ideas and directives from upper management Be able to maintain a customer-service mentality in a high-volume environment Benefits: Inspiring role, supporting clients in their wealth-creation journeys Generous salary and commissions Career development opportunities Incredible office space with lots of natural light, breakout space and full kitchen / dining area (also a coffee shop in the lobby) Great workplace culture
All CV's will be held in strict confidence, and you will be consulted prior to your details being presented to our client. Please press the APPLY button or reach out for more detail to our Director 7am - 7pm on:
Sharon Bennie | 0413 381 381
------------------------------------------------------------------------------------
To keep up to date with all our current roles > create a job alert on our website: We're proud to be Circle Back recruiter and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?
like us on facebook: and connect on Linkedin:
#J-18808-Ljbffr


Source: Jobrapido_Ppc

Job Function:

Requirements

Call Centre Manager
Company:

Sharonbennie


Place:

Australia


Job Function:

Customer Service

Executive Manager, Customer Complaints & Advocacy

Take the next step. Be part of something bigger at Suncorp. Executive Manager, Customer Complaints & Advocacy Permanent Full Time Banking, Strategy, Corpo...


From Suncorp Group - Australia

Published 22 days ago

Service Advisor

South Central Truck & Bus, 465 Grand Junction Road, Wingfield, South Australia, Australia Req #235 Wednesday, 5 June 2024 About South Central Truck & Bus...


From Truck & Bus Pty - Australia

Published 22 days ago

Enagdine Front Of House Crew Member

McDonald's Australia is a leading fast-food chain that has become synonymous with convenience, quality, and affordability. Since its establishment in 1971, M...


From Mcdonald'S Australia Limited - Australia

Published 22 days ago

Supporter Relations Officer

Australian Wildlife Conservancy (AWC) is a global leader in conservation, providing hope for Australia's wildlife with a science-informed, land management pa...


From Australian Wildlife Conservancy - Australia

Published 22 days ago

Built at: 2024-07-07T15:46:41.247Z