Call Centre - Customer Service Officer ASO2 - SA PATHOLOGY (POOL) SA HealthJob reference: 843122Location: 5000 - ADELAIDEJob status: Long Term ContractEligibility: Open to EveryoneCentral Adelaide Local Health NetworkStatewide - SA Pathology Salary: ASO2 - $57,842 - $62,221 (p.a.)+ Superannuation & Salary Sacrifice BenefitsAdelaide SA, 5000Full Time, Contracted Role up to 31 Aug 2025About the roleProvides a range of customer service activities including the provision of a telephone answering service; the provision of a friendly, efficient and effective telephone result enquiry service; receipt and routing of requests for courier pickup and delivery services; and the provision of a general enquiry service. About youExcellent telephone manner and the ability to handle a large number of telephone calls.Ability to work under limited supervision.Proven experience in providing a quality customer service in a busy environment.Knowledge of customer service issues.About usStatewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.What we offerAttractive salary packaging availableStrong community minded culture and values providing world class care to South AustraliansOpportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sitesEssential Requirements:Current National Police Clearance (NPC)Working With Children Check (DHS)Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.Diversity and inclusion:Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.Aboriginal and Torres Strait Islander applicants are encouraged to apply. Application Information:The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening. Job ref: 843122Enquiries to:Nicholas WestTelephone: 8222 3753Email: ****** Closing Date11:55 pm Sunday 8 th September 2024Attachments 843122 ASO-2 Call Centre Customer Service Officer (1).pdf Australian applicant guidelines International applicant guidelines Flexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. #J-18808-Ljbffr
