Call Center Team Lead

Details of the offer

Are you an experienced leader with a passion for driving team success in a dynamic call centre environment?
This is your chance to step into a full-time role where you will manage and motivate a team of outbound sales professionals, combining your leadership expertise with hands-on involvement in outbound sales and business development.
The Company Our client is a forward-thinking and customer-focused organisation, known for its innovative approach and commitment to delivering exceptional results.
They are expanding their operations, seeking a skilled leader to elevate team performance and play an integral role in business growth.
Key Responsibilities Team Leadership: Manage, mentor, and motivate a team of call centre representatives to achieve and exceed targets.Training and Development: Conduct training sessions and provide ongoing coaching to ensure team members excel in their roles.Outbound Sales and Business Development: Lead by example in outbound sales activities, contributing to business growth and strengthening client relationships.Performance Monitoring: Track and evaluate individual and team performance, implementing strategies for continuous improvement.Operational Oversight: Ensure the smooth day-to-day operation of the call centre, fostering a positive and productive work environment.Desired Skills and Attributes Proven experience in leading a team within a call centre or sales environment.Strong expertise in outbound sales and business development.Excellent communication and interpersonal skills, with the ability to inspire and engage a team.A proactive approach to training and mentoring team members.Goal-oriented with a track record of achieving and exceeding targets.Why Join? Be part of a progressive and innovative company making waves in the industry.Work in a collaborative and supportive environment.Enjoy opportunities for career growth and professional development.Apply now and one of the White Bay team will reach out to you very soon.

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Nominal Salary: To be agreed

Source: Jobleads

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