Welcome to Creating Links careers portal, We look forward to receiving your application.
Our Story:
Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region.
Garnering a deep and rich history of more than 50 years, we understand the importance of culture and community.
Today, we have grown to provide Disability services, Foster Care, Child & Family services, and Financial Wellbeing.
We are committed to delivering a holistic person-centred approach combined with a strong passion and focus on providing quality support and service excellence.
You'll be proud of: Working for an organisation that helps build stronger communities.A diverse and inclusive culture.Salary Packaging Benefits – Package up to $15,900pa of your pre-tax salary to pay for everyday expenses and benefit from a $2,650 meals and entertainment card before income tax is calculated, increasing your take home pay.Employee Assistance ProgramProfessional Development – internal and external training and development opportunitiesJob DescriptionJoin Our Team: Client Services Officer - Child & Family Services Are you passionate about making a difference in the lives of families and children?
We're looking for a dynamic and compassionate Client Services Officer to provide essential casework, group work, and community development activities to families in the City of Canterbury-Bankstown.
In this role, you will work closely with families and young people who are facing challenges that impact their wellbeing, relationships, health, security, and safety.
You'll offer vital support through advocacy, group workshops, and practical assistance, ensuring children's safety and empowering families to thrive.
Key Responsibilities: Champion family rights and uphold best practice guidelines in service delivery.Actively safeguard children's wellbeing and promptly address concerns.Assess program referrals in consultation with your Manager and manage casework and group services for families.Provide support, guidance, and advocacy to children, young people, and families, ensuring privacy and confidentiality.Facilitate individual service plans that empower families to set goals and identify resources to meet them.Develop and evaluate group programs that respond to the needs of the community.Maintain accurate, up-to-date records and case notes in line with service policies and legislative requirements.Build strong collaborative networks with key agencies and community groups.Attend network meetings and keep the team informed with clear, respectful communication.Participate actively in team meetings and service delivery objectives.We're Looking for Candidates Who Have: Qualifications: Tertiary/Diploma in Social Welfare or a related field.Experience: Proven experience in working with families with complex needs, child protection, and comprehensive assessments.Knowledge: Strong understanding of relevant legislation, child protection, and frameworks for working with vulnerable families.Communication Skills: Excellent written and verbal communication skills with experience in report writing and analytical thinking.Cultural Competence: Ability to effectively respond to the needs of diverse communities, including Indigenous, CALD, and LGBTQIA+ groups.Technical Skills: Competence in Microsoft Office and data collection.Flexibility: Ability to work flexible hours, including evenings and weekends when needed.Other Essentials: Access to a personal vehicle, valid NSW Working with Children Check, National Police Check, current NSW driver's license, and COVID-19 vaccinationFluency in a second language other than English.If you are passionate about supporting families and children and have the expertise to make a real impact, apply now to join our dedicated team!
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