For over 20 years, Max Brenner has shared our chocolate and dessert creations with Australian consumers, and we are renowned for our own recipe. With 25 stores and counting, we have built an international footprint across both the Australian and New Zealand markets.
Our vision is to continue this rapid growth plan, while bringing the unique Max Brenner taste and experience to our guests every single time they visit a store, to explore the world of comfort and connection that is Max Brenner chocolate!
We recognise that everyone in our team is unique and can make their mark at Max Brenner. Our people are our priority, and our focus is on developing talent from within. If you are ambitious, results driven and passionate about chocolate and delivering authentic exceptional guest service, then this is your opportunity to join our South Bank Max Team as a Part Time OR Full Time Team Member OR Supervisor! About The Role In the role of Team Member at Max Brenner, a day in your life will include:
Execute the daily operations of the storeProvide excellent guest service while creating a memorable experiencePrepare and serve our delicious drinks including coffees, hot chocolates and decadent milkshakesPrepare and serve dessert menu items including but not limited to our famous Tutti Frutti Waffles, Chocolate Fondue and decadent PizzasComplete in-house training to keep you up to dateMaintain a clean and well-presented storeIn the role of Supervisor at Max Brenner, a day in your life will include:
Manage and work with the Chocolate Café Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentationLead by example and drive our Team Members to deliver memorable guest service and experienceEnsure all Max Brenner golden standards are upheld at all timesWork with the Chocolate Café Manager to assist with people related tasks including training, development and coachingBuild morale and team spirit by fostering a work environment where Team Member input is encouraged and valuedPrepare and serve dessert menu items including but not limited to our famous Tutti Frutti Waffles, Chocolate Fondue and decadent Pizzas to the highest standardPrepare and serve our delicious drinks including coffees, hot chocolates and decadent milkshakes to the highest standardComplete in-house training to keep you up to dateAbout You To be successful in the role of Team Member at Max Brenner, you will have:
Previous hospitality experience is essentialAvailability to work on evenings and weekends, with a flexible scheduleEnergetic, positive and guest focused with can do attitudeLove the energy the hospitality industry bringsEnjoy creating memorable experiences for our guestDriven to provide exceptional guest serviceAbility to work well collaboratively as part of a teamTo be successful in the role of Supervisor at Max Brenner, you will have:
Previous supervisor/management experience of minimum 1 year is essentialPrevious hospitality or retail experience is essentialAbility to lead and effectively communicate with a teamEnergetic, positive and guest focused with can-do attitudePassion for hospitality and love the energy that the industry bringsEnjoy creating memorable experiences for all our guestsDriven to provide exceptional guest service at all timesAbility to work well collaboratively as part of a teamWhy Max Brenner? Flexible working hours to suit your lifestyle and/or study scheduleExtensive onboarding and ongoing training providedRegular Barista training courses offered + hands on Barista training in store40% employee discount offered on all Max Brenner products (conditions apply)Awesome employee benefits and discounts with Samsung, Bupa, Fitness First and many more!You will be provided with your own Max Brenner apronGreat progression pathways into leadership roles within Max BrennerWork for a family-owned business who truly values their team membersVibrant and fun environment where we celebrate our people and promote from withinGain skills, experiences and friendships that will last a lifetime!This is an exciting time to become a part of the Max Brenner family – apply today and check us out at www.maxbrenner.com.au to learn more about who we are.
Please note, only shortlisted candidates will be contacted.
Your application will include the following questions:
Do you have customer service experience?How many years' experience do you have as a Cafe Supervisor?Which of the following statements best describes your right to work in Australia?How much notice are you required to give your current employer?Are you available to work on a rotating roster?What's your preferred work type? #J-18808-Ljbffr