Cafe/Restaurant Manager

We are looking for an experienced Cafe/Restaurant Manager to organize daily operations and motivate our staff to provide excellent customer service.
To be successful in this role you will have 2 years previous experience in managing a cafe.
This role will be hands-on and will entail monitoring the staff service delivery, budgeting and rostering, and making sure that the food display is appealing and appetizing.
Ultimately, you will help increase profitability and boost customer engagement for the café you are managing.
Responsibilities

Manage, lead, motivate and train the FOH staff to deliver excellent customer service
Manage labour costs by effective rostering
Be the face of the business at all times and act in a respectful manner to staff and customers
Address customer complaints in a professional manner and resolve immediately to maintain company reputation
Assist the Head Chef on concentrating on repetitive business/customers by implementing special promotions etc.
Ensure staff keep the cafe cleaned to a high standard
Organize daily opening and closing and ensure security procedures are in place

Requirements and skills

Have worked previously as a Cafe/Restaurant Manager
Proven leadership experience with creativity and imagination
Adept with the food and beverage industry
Excellent communication skills as well as fluency in English
Ability to multi-task and remain calm when busy or under pressure
High level attention to detail
Strong initiative and ability to think and act promptly

Full vaccination is required for this role.
Job Types: Full-time, Permanent
Pay: $70,000.00 – $80,000.00 per year
Schedule:

8 hour shift
No weekends

Work Authorisation:

Australia (Preferred)

Work Location: In person
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