About Us: At Zamia Cafe, we pride ourselves with one of the best views in Perth as well as on creating a warm and inviting atmosphere where our guests can enjoy top-notch coffee, delicious pastries, and excellent service. We are passionate about crafting memorable experiences and are looking for a dynamic Cafe Manager to lead our team and help us continue our tradition of excellence.
Position Overview: As the Cafe Manager, you will be responsible for overseeing the daily operations of our café, ensuring that every aspect of our service meets the high standards we set. You will lead a dedicated team, manage inventory, maintain a high level of customer satisfaction, and drive the success of the café.
Key Responsibilities: Team Leadership: Recruit, train, and motivate a team of baristas and support staff. Foster a positive work environment that encourages professional growth and teamwork.Customer Service: Ensure every guest receives exceptional service. Handle customer inquiries, feedback, and complaints with professionalism and a problem-solving attitude.Operations Management: Oversee daily café operations including opening and closing procedures. Manage shift schedules, staff assignments, and maintain smooth and efficient workflow.Financial Oversight: Monitor and manage the café's budget, including tracking sales, controlling costs, and ensuring financial targets are met. Prepare reports and analyses to guide business decisions.Inventory Management: Maintain inventory levels of coffee, food products, and supplies. Place orders as needed and manage supplier relationships to ensure the best quality and pricing.Quality Control: Ensure that all products are prepared and served according to company standards. Implement and maintain health and safety regulations to ensure a clean and safe environment.Marketing and Promotion: Develop and implement strategies to increase café traffic and sales. Organize promotional events and collaborate on marketing campaigns to enhance brand visibility.Qualifications: Proven experience: as a café manager or in a similar role within the food and beverage industry.Strong leadership: and team management skills.Excellent customer service: and communication abilities.Proficiency: in point-of-sale (POS) systems and basic financial management.Ability to handle: multiple tasks and work under pressure in a fast-paced environment.Knowledge of food safety: regulations and best practices.Flexible schedule: with availability to work weekends and holidays as needed.What We Offer: Competitive salary: and benefits package.Work-life balanceDay shifts onlyOpportunities for professional development: and career advancement.A supportive: and collaborative work environment.How to Apply: If you are passionate about coffee, committed to exceptional service, and ready to lead a dedicated team, we want to hear from you! Please send your resume and a cover letter outlining your experience.
Join us at Zamia Cafe and be a part of our journey to create unforgettable experiences for our guests! Zamia Cafe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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