At VenuesWest our vision is to be Australia's leading provider of sport and entertainment venues and precincts. We take pride in owning and/or operating 14 of Western Australia's major sporting and entertainment venues. We play an extremely important role in the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone.Our Commitment to Workplace DiversityVenuesWest maintains a working environment that is free from discrimination in accordance with Equal Opportunity legislation. We are seeking to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. Our goal is to increase the representation of Aboriginal and Torres Strait Islander peoples, people with disability, women in leadership, youth and people from culturally and linguistically diverse backgrounds in our workforce. Sections of the Equal Opportunity Act 1984 for measures to achieve equality will be applied to this process.Candidates from these backgrounds are strongly encouraged to apply for this vacancy and to identify themselves through the application questions.About the RoleThe Café Supervisor oversees the day-to-day operations of a retail café located at HBF Arena, as well as any retail food and beverage offerings within the venue. This includes ensuring safe and high-quality customer experiences and maximisation of financial returns. The role reports to the Catering Operations Manager and is responsible for meeting operational KPI's, organisation of the retail team roster as well as coordinating and supervising the setup, operation and close-down of catering areas during functions.This is a full-time, permanent opportunity requiring weekend and evening work, and where applicable, shift loading will apply. Mobility may be required between the portfolio of facilities.What We OfferWorking with VenuesWest comes with a number of benefits:A free membership to our gym and aquatic centresAccess to staff fitness classesAccess to free counselling for employees and their immediate families through our Employment Assistance ProviderPayment for re-qualification for essential qualifications and certificationsAccess to salary packaging arrangementsA fantastic social club and culture program with lots of activitiesOptical reimbursements for office-based staff (after 12 months employment)A comprehensive learning and development programFree on-site parkingSponsorship for participation in community, sporting and charity eventsAbout the PersonOur ideal candidate will have previous experience managing a retail catering operation including finance management and stock control. Experience in staff supervision and delivery of functions is also required together with outstanding achievements in customer service.Application InstructionsTo apply for this position, you must provide:Copy of your current resume andCover letter with a detailed example of how you have managed the day-to-day operations of a café, including:Stock controlSupervision of staff and resolving staff issuesBudgetingEmployment ScreeningTo be eligible for employment with VenuesWest you must have the following at the time of commencement:Right to Work in Australia for the duration of the employment contractNational Police ClearanceCompletion of course in Liquor Licensing (51544) and ability to become Approved Manager; or capacity to complete within 3 months of commencement.Completion of course in Food Safety - Use hygienic practices for food safety (SITXFSA001) or Food Safety Supervisor Course (FSS) (SITXFSA002) or Participate in Safe Food Handling (SITXFSA201); or capacity to complete within 3 months of commencement.Please note that the appointee will bear the costs associated with the abovementioned eligibility requirements.
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