Glenworth Valley Services Pty Ltd ABN: 42 658 080 810 T/A Glenworth Valley Outdoor Adventures
OUTDOOR ADVENTURE EXPERIENCES | CAMPING & ACCOMMODATION | AGISTMENT | EVENTS 69 Cooks Rd, Glenworth Valley NSW 2250 p: 02 4375 1222 e: ****** www.glenworth.com.au
Thank you for enquiring about our Kiosk / Café Supervisor position at Glenworth Valley Wilderness Adventures (GVWA), Australia's largest horse riding and wilderness adventure centre.
GVOA is an iconic, multi-award winning, adventure tourism business specialising in social and corporate team-building activities such as horse riding, kayaking, quad biking, abseiling and laser skirmish.
Our recently opened Valley Events Centre (VEC) showcases 180-degree views across Glenworth Valley and caters to weddings, birthdays, corporate events, and other group functions. GVOA also offers camping, deluxe cabin accommodation, and horse agistment services.
Why do people love working with GVOA? Not only due to our breath-taking natural surrounds, but we also pride ourselves on an attractive company culture that engages our workers.
Glenworth Valley is located 4 kilometres off the M1 Motorway via the Calga/Peats Ridge exit, which is only a 15-minute drive from Gosford. Employment at Glenworth Valley is an ideal work environment, away from the hustle and bustle of packed city centres.
Purpose of the Role
The purpose of the role is to be responsible for the delivery of high-quality kiosk/café-style food and beverages in a hands-on capacity. The role ensures excellent customer service that exceeds customer expectations. You will also be responsible for the overall operation of the Glenworth Valley Kiosk/Café in a professional, cost-effective, and food safety compliant manner. Accurate and effective staff rostering, staff supervision and stock ordering also play an important part of this role.
What we are looking for
The ideal candidate is a highly-capable Kiosk/Café Supervisor who is motivated, proactive and forward-thinking. Someone who will quickly build positive rapport with their peers and become a valued member of our team. Ideal candidates will have previous hands-on hospitality experience, high attention to detail and enjoy taking pride in the overall experience for our guests and visitors.
We are looking for someone with a passion for customer focus. Experience supervising and training a small team, applying a common-sense approach to duties, and accountability for the overall operation of the Glenworth Valley Kiosk/Café is essential. It's a fast-paced, fun environment that requires someone with an attitude that complements our vision and values.
Please note that Glenworth Valley is a non-smoking work environment.
Remuneration
The successful applicant will receive a salary of $71,591.52 per annum plus superannuation, based on an average of 40-hour work plus 2 reasonable additional hours. Your hourly rate is inclusive of overtime, penalty rates, allowances and annual leave loading.
Ordinary days of employment are Thursday to Monday from 8am-3:30pm weekdays and 7am-5pm on weekends. You will receive an unpaid meal break of 30 minutes per 8-hour shift.
What to do next
Please complete the application form and return it with your resume ASAP via email to ******, by mail or deliver it in person. Please note that no interviews or further information will be provided on the day if you choose to deliver your application in person.
If your initial application is successful, we will contact you to arrange an interview. Once again, thank you for considering GVOA as your next employer.
Position Description
Title: Kiosk / Café Supervisor Reports to: Head of Food & Beverage Direct reports: Kiosk / Café team members Hours: There are 2 options available for this role:
Permanent, part time position, 3-days work per week (averaging 24 hours per week) being Fri, Sat, and Sun + additional public holidays. Hours are typically 7.00am to 4.00pm.
Permanent, full time position averaging 40 hours per week, with 4 days per week (approximately 32 hours per week) being Thurs, Fri, Sat and Sun + additional public holidays. Weekend hours are typically 7.00am to 4.00pm.
Position Qualities, Skills and General Requirements
Essential Qualities and Skills
Previous work experience in commercial food and beverage businesses
Stock ordering / inventory management experience
Safe Food Handling Certificate or obtain at own expense within 2 months of commencement
Excellent customer service skills
Good attention to detail in a fast-paced environment
Professional, friendly, and happy approach to work colleagues and customers
Knowledge of standard kiosk / café procedures
Integrity and honesty
Methodical and highly organised
Flexible with willingness to assist in other areas when required
Desirable qualities and skills
Experience using POS systems
Barista experience
Rostering Experience
General Requirements
Glenworth Valley is a non-smoking work environment
The successful applicant must be available to work weekends and during school holidays
Own transport
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