Business Support Officer, Energy And Public Works

QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.About the roleYou will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing exceptional administrative support. This role is within the Statewide Accounts Payable Team and is a high processing area with a focus on attention to detail and the compliancy of invoices to ensure they meet the required criteria and are in line with various policies and procedures.Duties and skills involved: Provide efficient and high standards of customer service to QBuild customers.Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance.Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.Effectively undertake general administration functions as required. How do I apply? All applicants must be eligible to work in Australia. Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply: ResumeCover letter (2 pages maximum) telling us why you are interested in and capable of performing the role. Applications to remain current for 12 months.