Synopsis:Business Support Officer - Building ServicesSalary Range Band 5 - $79,188 - $91,309 plus 11.5% SuperPermanent, Full timeLocated at St Kilda Town Hall with flexible working arrangements possible.About the OrganisationThe City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses, and visitors.
These range from childcare and immunisations to libraries, management of parks and open space, rubbish collection, road maintenance, and more.
City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.About the RoleAs a Business Support Officer, you will play an integral role in providing administrative and telephone support to the Building team within City Development.
Additionally, you will provide professional advice and contribute to the continuous improvement of the team.This is a great opportunity for an experienced administrator who is seeking to further advance their skills in administration and customer service.As part of our Business Support team, you will be encouraged to achieve your best and thrive in a collaborative and innovative environment.Duties:Provide high-level administrative support to the Building Department.Answer and triage counter, telephone, and email enquiries.Manage the administration of lodgements of all building-related documentation.Maintain electronic files and filing systems.Skills and ExperienceGeneral knowledge of the disciplines of Statutory Planning and/or Building and/or council procedures.Experience in a service field, or in areas requiring high levels of contact with the public.Demonstrated experience and developed skills in service delivery, administrative processes, and procedures.Experience with a variety of computer applications including word processing, spreadsheets, Internet applications, and data input.
Experience with GIS and/or OneCouncil is highly regarded.Experience in monitoring, reviewing, and improving procedures to meet business and service objectives.CulturePeople enjoy working at the City of Port Phillip because we are a welcoming, healthy, and inclusive workplace.
We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.BenefitsWe offer a workplace which accommodates your working style and needs.Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well-regarded Employee Assistance Program (EAP).Security Requirements and Professional ObligationsPre-employment screening will apply to all appointments.Prior to a formal letter of offer, preferred applicants will be asked to provide:Evidence of mandatory qualifications/registrations/licences.Sufficient proof of their right to work in Australia.Sufficient proof of their identity.Complete a National Police Check via City of Port Phillip's Provider.How to ApplyAll applicants must provide a Cover Letter in response to the key selection criteria located on the last page of the position description.
The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.Further information can be obtained by contacting Bill Yannelis, Coordinator Building MBS on phone 03 9209 6253 or via email ****** close 11.59pm Tuesday 21 January 2025.The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued.
We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community, and candidates with a disability.If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor) on phone 0421 757 521 or email: ******.
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