Business Support ManagerFull-time TemporaryDetails: Join Access Canberra as a Business Support Manager and play a crucial role in enhancing the efficiency and effectiveness of our Parking Operations and Traffic Camera Compliance teams. In this dynamic position, you will design and implement improvements to business processes, policies, and ways of working, supporting organisational changes and boosting team performance. Your responsibilities will include developing and delivering training programs, assisting with compliance initiatives, and driving continuous improvement efforts to help us achieve our vision of a safe and liveable city.
As a Business Support Manager, you will develop and maintain written processes, procedures, and guidelines by interpreting and applying legislation. You will draft briefs and minutes for executive approvals; foster strong, collaborative relationships with key stakeholders; use data and insights to inform priorities and measure success; and represent the area at meetings.
To excel in this role, you will need strong skills in developing and maintaining clear processes and guidelines, excellent interpersonal, negotiation, and communication skills, and a proven ability to identify and implement business improvements. You should be able to manage multiple tasks and adapt to changing priorities, demonstrate emotional intelligence and resilience in a high-pressure environment, and commit to building a positive workplace culture. Apply now to make a meaningful impact in a dynamic regulatory environment!
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes, and sexualities to apply.
Eligibility/ Other Requirements: Mandatory: Possess and maintain a current driver's licence.Highly Desirable: Experience in writing processes and procedures.Experience / comfortable in delivering training.Note: This position is available to ACT Government officers and employees only. Selection may be based on application and referee reports only.
How to Apply: To understand the job's eligibility and role requirements, please review the Position Description. Please submit:
A written application of no more than two pages (standard margins and minimum of Calibri 11 font), addressing the What You Require section of the Positions Description.Your current curriculum vitae, listing two referees and their contact details.Please reach out to the contact officer for questions or information.
Applications should be submitted via the Apply Now Button Below.
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