This is a Business Support Coordinator role with one of the leading companies in AU right now -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at XeroHow you'll make an impact: As Business Support Coordinator, you will be a key player in helping make everyday life here at Xero tick. Finding comfort working in an ever-changing and fast-paced environment, with strong admin skills to offer, your ability to communicate effectively and think proactively will be second to none. You are the kind of person that is always one step ahead, planning and prioritising constantly as you go. You will provide exceptional administrative support to the Executive General Managers and Senior Leaders within that business area. A key part of this role is the coordination and orchestration of all work across the domains (Customer & Operations). You will work closely with other Business Support Coordinators, Operations Managers, senior leaders, and wider teams to reduce friction within our processes to ensure everything runs smoothly. You will identify opportunities for improvement and help to deliver those improvements, ensuring the team is well supported and the smooth management of daily operations.What you'll do:Provide administrative support to senior leaders within the Leadership team, including diary management, scheduling office meetings between teams, managers, and departments, expense claims, and end-to-end travel management.Work with the EAs to coordinate the SLT's annual events calendar and provide assistance when necessary.Develop and maintain good working relationships within the group you support and the wider organisation and admin community.If required for your domain, raise and track required purchase orders for teams and assist by keeping track of contracts, recurring purchase orders, and the receipting and payment processes for your EGMs.Support the Leadership Team by providing organisational event support, including the setup and coordination of project meetings, workshops, and events. Ensure all pre-reads and resources are provided in a timely manner.Provide onboarding support for new employees.Act as internal liaison between the Leadership team and other parts of the business to coordinate diaries, manage events, and resource planning.Be a champion within the Leadership Team for global ways of working and communication.What you'll bring with you:Significant experience supporting Senior Executives in an administrative capacity.Experience in building and maintaining excellent working relationships with people at all levels of the organisation.Experience driving project and/or process change and improvement initiatives from concept through to delivery.Ability to work collaboratively across a global business, showing confidence working with multiple time zones.Highly organised, action-oriented, and detail-focused.Competent at managing and facilitating business-critical issues, prioritising conflicting needs proactively and with follow-through.Works well under pressure with minimal supervision.Comfortable behind the stage, supporting the person in the spotlight; thrive on helping others be their best selves and anticipating needs.Excellent communication skills.Good practical process management skills including documentation and continuous quality improvement disciplines.Most importantly, a can-do attitude and willingness to roll sleeves up and help out where needed!Proficiency with G-suite preferable, but not essential.
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