Job Title: Business Support Administrator
Company: Professional Building Group (PBG)
Location: Drouin, Victoria
About Us: Professional Building Group (PBG) is a leading insurance building company specialising in providing exceptional service and high-quality repairs to policyholders. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do. We are currently seeking a dedicated and detail-oriented Business Support Administrator to join our dynamic team in Drouin, Victoria.
Role Overview: The Business Support Administrator plays a key role in ensuring smooth onboarding processes for contractors, maintaining compliance standards, and providing essential administrative support across the business. This role requires a proactive individual who is organised, detail-oriented, and ready to assist various teams when needed.
Key Responsibilities: Contractor Onboarding and Compliance :Review contractor information and verify compliance with insurance and license requirements. Onboard contractors into the company's system and communicate new trade details to relevant teams. Enter data from subcontractors around invoices and other job-related information. Customer Care Support :Provide backup support to the Customer Care Officer, including answering phones and communicating with clients. Submit timely and accurate communications to clients as required. Administrative Duties :Order uniforms and manage office-related supplies, including stock control. Ensure staff have the equipment and resources they need to perform their roles efficiently. Co-ordinate co-work bookings and usage. General Business Support :Participate in the improvement of internal processes for the organisation. Co-ordinate employee travel arrangements. Support in keeping internal L&D system up to date. Support in keeping asset register current. Qualifications and Skills :Strong organisational and multitasking abilities. Attention to detail and commitment to maintaining high compliance standards. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Proficiency in Microsoft Office tools preferred. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career growth. A supportive and collaborative work environment. The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction. How to Apply: If you are a motivated individual with the required experience and a passion for delivering excellent results, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.
Apply now and join PBG in making a difference in the lives of our policyholders.
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