RoleThe Business Services Lead manages the centralised Business Services team within the Barwon South West Grampians division of Transport Services, part of the Department of Transport and Planning.
This team supports the region through various responsibilities, including fleet management, coordination of correspondence, briefings, and parliamentary matters, managing Notices of Incident Claims, Freedom of Information requests, legal requests, facilities and asset management, general administrative support, business improvement, and occupational health, safety, and wellbeing.The Business Services Lead must demonstrate strong leadership, excellent stakeholder engagement, and independent judgement to address issues promptly.
Ideally, the candidate will hold qualifications in Business, Safety, Business Improvement, or General Management.
To access thePosition Description, Position Outcomes / Accountabilities Strategically support Regional Services Manager, the region and the division to provide high level administrative services.Business Support – Effectively led the business support team to deliver best practice services to the satisfaction of internal stakeholders / recipients of the service as evidenced by positive feedback.Business Improvement – Effectively led the business improvement function to deliver best practice process improvement and efficiency improvements across the division.Safety Culture - Safety has been embedded in all facets of the work that is undertaken in the region.
Key Selection Criteria - SummaryThe ideal candidate excels in systems thinking, breaking down complex topics to gain insights and inform actions, contributing to business objectives and evidence-based strategies.
They demonstrate critical thinking by analysing data and stakeholder needs to recommend relevant actions.With strong business and commercial acumen, they understand corporate services principles and commercial value.
Effective communication skills ensure key messages are clearly conveyed.
Skilled in managing people, they build a positive organizational culture aligned with public sector values, promoting wellbeing and motivation.
They oversee safety management systems to improve health, safety, and wellbeing.
Additionally, they display resilience, promote inclusion, and foster collaboration both internally and externally.
Qualifications and ExperienceDesirable Emergency management or safety experienceGeneral management experienceExperience working in Government related agencies What we offer Meaningful work making Victorian communities more accessible and liveableProfessional growth and development opportunities across the department and the wider Victorian Public ServicesA hybrid working model focused on collaboration and teamworkOptimal work-life balance initiatives including flexible working arrangementsOpportunity to work across multiple urban and suburban hubsWe prioritise the development of a safe and inclusive culture Culture ValueWe are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds.
At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction.
This empowers our employees to effectively contribute to our goals.
How to ApplyDTP Employees or DTP Affiliates with VicGov People LoginTo apply, click to log in and start the application process.Non-DTP Employees (Including VPS outside of DTP)Create an account by clicking the 'Apply' button and follow the prompts.
For help, for Quick Reference Guide.
Applications close at 11:59 PM on Sunday, 7th July 2024.Please include a resume and cover letter.All applications must be submitted through the online portal.
We're unable to consider email or manual applications.
Preferred applicants will need to complete a police check and other pre-employment checks.
Your information will be treated confidentially.If you require additional adjustments across the recruitment process or accessible formats of this ad, please contact us by phone or email.
