Queensland Corrective Services (Organisation site)Borallon Training & Correctional Centre; Custodial Operations; Statewide Operations; IronbarkCorrectional centres are responsible for the delivery of custodial services across Queensland.People in custody are supervised in either high or low security correctional centres.High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland.The Business Services Coordinator will provide oversight of business services activities and expertise in performance, financial management, and corporate governance and procedural compliance activities.You will actively participate in the oversight and reporting of key relationships and agreements/contracts of a business nature to ensure the efficient and effective delivery of business services in a correctional centre.In this role you will:Assist the Correctional Manager Business Services by providing high-level business management analysis and advice to centre management enabling them to deliver quality, cost-effective services that are consistent with Agency strategic and operational objectives.Assist with monitoring of internal controls and provide governance oversight to all business services activities.Assist with the development and maintenance of appropriate reporting systems and processes to facilitate effective performance, financial, and resource management to assist with governance oversight and procedural compliance.Report and monitor centre performance against key indicators, ensuring that effective internal controls and risk management processes are in place for the centre so as to provide a high level of assurance to centre management on the integrity of reported information.Provide financial and activity-based information and respond to requests for information by appropriately gathering and sourcing information for analysis, completing analysis (including variance analysis), providing technical advice, and producing reports.Assist with the management of performance appraisal and development of staff in conjunction with other centre managers and develop and foster a working environment that is motivated, productive, and committed to service delivery as well as compliant with quality human resource management.Provide monthly reporting analysis and advice on centre cost centre performance in terms of expenditure, FTEs, and activity highlighting relevant variances to assist in decision-making processes.Assist with the monitoring of functions including centre administrative services, prisoner trust accounts, visits processing, centre stores and procurement, prisoner purchasing, property, accounts payable/receivable, assets, and centre maintenance.Assist with the monitoring of food services activities in the centre to ensure the effective use of resources.Assist with the monitoring of prisoner industries and prisoner employment activities in the centre to ensure the effective use of resources.The Essential Requirements for this role are:Knowledge, expertise, and skill in financial management systems, legislation, policies and procedures, and the capacity to interpret such policies and provide authoritative advice to centre management.An understanding of organisational internal controls and governance oversight in a 24/7 operational environment.Knowledge and skills in the analysis of data, the understanding of business systems and processes, and in the provision of budget and activity reporting to meet the needs of the centre.An ability to rapidly acquire a sound working knowledge of electronic business systems and reporting tools.Risk assessment and management identification and analysis.High-level written and oral communication skills together with interpersonal skills, including the proven ability to negotiate to achieve difficult and conflicting objectives and liaise, consult, and negotiate with senior staff and other key stakeholders to resolve significant resource issues.An understanding of staff management and experience in contemporary human resource management practices.Knowledge and skills in resource management, including strong ability in the areas of managing resources, budget management, objective setting and monitoring, coaching, and performance feedback.Applications to remain current for 12 months.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Please ensure you download all attachments and follow the instructions on how to apply.
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