Business Practice Support Officer (Outpatients) , Queensland Health

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. 
Our purpose is `great care every day'. The opportuinity
The Business Practice Support Officer (Outpatients) will proactively engage with stakeholders, provide advice and implement solutions to continuously improve and develop consistent outpatient practices across service groups.
Employment Term Fixed Term Temporary full-time, from 02.12.2024 up to 30.11.2025. Role requirements    There are no mandatory qualifications or requirements for this position. However, an education or training qualification would be highly desirable. The ideal applicant will be someone who has proven ability and can demonstrate the following: Comprehensive knowledge of the principles of outpatient systems and how they relate to patient care, health service key performance indicators and compliance with business rules, standards and guidelines. Demonstrated ability to review, analyse, and trend information to report on key areas of concern and take action to improve consistency within outpatient services. Demonstrated high level experience in the use of technology to facilitate monitoring, reporting, analysis and improvement of outpatient services. Demonstrated high level verbal and written communication skills, interpersonal and negotiation skills to build and maintain successful relationships with team members and other stakeholders. Demonstrated ability to work autonomously and as part of a successful team to meet deadlines and provide an efficient and effective customer focused service. Benefits Salary rates between $3481.60 - $3835.70 p.f (AO4)17.5% annual leave loading + leave 12.75% employer superannuation contribution Other employment benefits may include:  salary sacrificing options ( ) , locality allowances, employee wellness and assistance programs and access to corporate discounts Please refer to the Role Description for further details. Unsolicited resumes from recruitment agencies will not be accepted.