The Townsville Hospital and Health Service is seeking a Business Practice Support Officer (Outpatients) for a temporary full-time role from 02.12.2024 up to 30.11.2025.
The purpose of the Business Practice Support Officer (Outpatients) is to support the Business Practice Improvement Officer (Outpatients) in implementing the standardisation of best practice workflows, data quality, and reporting functions in outpatient services across the Townsville Hospital and Health Service.
Townsville Hospital and Health Service
is the public healthcare provider for more than 250,000 people across a geographic area of 150,000km2, delivering a comprehensive range of services across 21 facilities, from primary care in regional locations to highly specialised care at the main hospital.
Job details
Position status:
Fixed Term Temporary
Position type:
Full-time
Occupational group:
HR & Industrial Relations
Classification:
AO4
Workplace Location:
Townsville region
Job ad reference:
QLD/TV592527
Closing date:
03-Oct-2024
Fortnightly salary:
$3481.60 - $3835.70
Job duration:
02.12.2024 up to 30.11.2025
Contact person:
Christopher Palmer
Contact details:
07 4433 1328
The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.
Our purpose is 'great care every day'.
The opportunity:
The Business Practice Support Officer (Outpatients) will proactively engage with stakeholders, provide advice, and implement solutions to continuously improve and develop consistent outpatient practices across service groups.
Employment Term:
Fixed Term Temporary full-time, from 02.12.2024 up to 30.11.2025.
Role requirements:
There are no mandatory qualifications or requirements for this position. However, an education or training qualification would be highly desirable.
The ideal applicant will be someone who has proven ability and can demonstrate the following:
Comprehensive knowledge of the principles of outpatient systems and how they relate to patient care, health service key performance indicators, and compliance with business rules, standards, and guidelines.
Demonstrated ability to review, analyse, and trend information to report on key areas of concern and take action to improve consistency within outpatient services.
Demonstrated high level experience in the use of technology to facilitate monitoring, reporting, analysis, and improvement of outpatient services.
Demonstrated high level verbal and written communication skills, interpersonal and negotiation skills to build and maintain successful relationships with team members and other stakeholders.
Demonstrated ability to work autonomously and as part of a successful team to meet deadlines and provide an efficient and effective customer-focused service.
Benefits:
Salary rates between $3481.60 - $3835.70 p.f (AO4)
17.5% annual leave loading + leave
12.75% employer superannuation contribution
Other employment benefits may include: salary sacrificing options, locality allowances, employee wellness and assistance programs, and access to corporate discounts.
Please refer to the Role Description for further details.
Unsolicited resumes from recruitment agencies will not be accepted.
Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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