Business Operations Manager

Business Operations Manager
Company:

Medika Care & Support Services


Details of the offer

As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our services at Medika Care & Support Services. You will ensure the highest standards of care and compliance, drive operational efficiency, and foster a positive and supportive workplace culture. This is an exciting opportunity for a strategic thinker with strong leadership skills and a passion for making a difference in the lives of people with disabilities.
Key Responsibilities: Develop and implement operational policies and procedures in line with NDIS standards and regulations.Oversee the recruitment, training, and performance management of staff, fostering a culture of continuous improvement.Monitor and manage budgets, financial performance, and resource allocation to ensure efficient service delivery.Collaborate with stakeholders, including participants, families, and NDIS representatives, to ensure tailored and responsive service provision.Ensure compliance with all relevant legislation, regulations, and organisational policies.Actively promote the services offered by Medika Care & Support Services to relevant organisations and participants.Lead business development efforts with key Support Coordination and Plan Manager businesses, funding bodies, and Department of Health contacts to establish additional referral sources and drive growth.Identify and capitalise on new business opportunities within the NDIS framework.Develop and implement strategic plans to grow and enhance NDIS services in the Northern Territory.Oversee day-to-day operations, including budget management, resource allocation, and ensuring compliance with regulatory requirements.Qualifications and Experience: Bachelor's degree in Business, Human Services, or a related field and/or relevant industry experience.Proven experience in senior management roles within the healthcare, disability, or aged care sectors, with a strong understanding of NDIS funding models, regulations, and industry standards.Commitment to quality, compliance, and customer service excellence, with a passion for improving outcomes and making a positive impact on the lives of clients and their families.Proven experience in a leadership role within the NDIS or healthcare sector.Strong understanding of NDIS standards and regulatory requirements. The Role: As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our services at Medika Care & Support Services. You will ensure the highest standards of care and compliance, drive operational efficiency, and foster a positive and supportive workplace culture. This is an exciting opportunity for a strategic thinker with strong leadership skills and a passion for making a difference in the lives of people with disabilities.
Key Responsibilities: Develop and implement operational policies and procedures in line with NDIS standards and regulations.Oversee the recruitment, training, and performance management of staff, fostering a culture of continuous improvement.Monitor and manage budgets, financial performance, and resource allocation to ensure efficient service delivery.Collaborate with stakeholders, including participants, families, and NDIS representatives, to ensure tailored and responsive service provision.Ensure compliance with all relevant legislation, regulations, and organisational policies.Actively promote the services offered by Medika Care & Support Services to relevant organisations and participants.Lead business development efforts with key Support Coordination and Plan Manager businesses, funding bodies, and Department of Health contacts to establish additional referral sources and drive growth.Identify and capitalise on new business opportunities within the NDIS framework.Develop and implement strategic plans to grow and enhance NDIS services in the Northern Territory.Oversee day-to-day operations, including budget management, resource allocation, and ensuring compliance with regulatory requirements.Qualifications and Experience: Bachelor's degree in Business, Human Services, or a related field and/or relevant industry experience.Proven experience in senior management roles within the healthcare, disability, or aged care sectors, with a strong understanding of NDIS funding models, regulations, and industry standards.Commitment to quality, compliance, and customer service excellence, with a passion for improving outcomes and making a positive impact on the lives of clients and their families.Proven experience in a leadership role within the NDIS or healthcare sector. Strong understanding of NDIS standards and regulatory requirements. Summary of role requirements:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning2-3 years of relevant work experience required for this roleWork visa can be provided for this roleExpected start date for role: 15 July 2024Expected salary: $100,000 - $110,000 per year Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .#J-18808-Ljbffr


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Job Function:

Requirements

Business Operations Manager
Company:

Medika Care & Support Services


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