Business Operations Manager

Business Operations Manager
Apply locations: Alice Springs, Northern Territory, Australia
Time Type: Full time
Posted on: Posted 30+ Days Ago
Title: Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:

Ensure the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability.
Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas, improving communication and overall project management for the program.
Coordinate and streamline operational processes, procedures, and reporting across multiple sites.
Support the Program Manager in reviewing business systems administration, resources, procedures, and methods to improve operational effectiveness, utility, and efficiency.
Sustain and enhance client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance.
Provide and lead an appropriately skilled workforce to carry out the functions of the SOW.
Ensure community support during Contractor personnel changes; Interface with Contractor Officer (CO), COTR, and GPOC; Deliver all site-specific contract requirements.
Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work.
Establish procedures, develop, and implement programs for mission-critical operations and increase efficiencies.
Act as the central point of contact for COTR or GPOC for facilities-related work.
Notify GPOC of significant events; compile summaries of events, critical actions accomplished, plans for completion or remediation, and brief site management in various forums.
Manage Work Orders, including resource management and interfacing with customer representatives.
Adhere strictly to contractual terms to prevent revenue loss and maximize financial outcomes.
Systematically manage risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager.
Anticipate future client needs and contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies.
Utilize analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state.
Advocate for a culture that prioritizes Quality and Safety throughout all program aspects.
Institute processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements.
Embrace new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes.

This role will be located in Alice Springs, Australia, at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements

A degree in Finance, Business, or Accounting from an accredited university.
Demonstrated experience working on programs utilizing foreign currency.
Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight.
Demonstrated ability to meet short timelines.
Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance.
A wealth of experience, with a minimum of 5 years in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel.
A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs.
Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels.
Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000).
Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics.
Experience planning and implementing large-scale facility and logistics projects.
Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating, and executing support to special events.
Familiarity with a 24/7/365 operational environment.

INCLUSION AND DIVERSITY AT KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. Our commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
About Us
KBR — Delivering Solutions, Changing the World.
KBR brings together the best and brightest to deliver science, technology, and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.
In everything we do, we are guided by our ONE KBR Values:
We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
We Are People of Integrity – We value honesty, trust, courage, fairness, prudence, and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business.
We Empower – We empower our people with a shared purpose, the right tools, and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.
We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
We have also embedded environmental, social, and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably, and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.
Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries.
At KBR, We Deliver.
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