Join our team as a Business Operations Associate, supporting key execs and gaining broad exposure to life sciences consultancy operations!
Commercial Eyes is Australia's leading pharmaceutical and medical device commercialisation company. With a team of over 100 staff and 23 years of experience, we provide trusted expertise and insights to more than 800 pharmaceutical, medical device, diagnostic, and consumer healthcare sectors.
In 2024, we proudly joined ProductLife Group, a partnership that combines ProductLife's global presence and expertise with our local knowledge and capabilities. Together, we deliver enhanced services and solutions to clients in the life sciences industry.
The Opportunity We are looking for an organised and proactive Business Operations Associate to join our dynamic team. In this role, you will provide key support to the Country Managing Director and the Executive Director, managing a variety of operational tasks such as communications, marketing, CRM system maintenance, quality management system (QMS) oversight, contracts administration, and office administration.
This full-time role offers a unique opportunity to gain broad exposure to business operations within a consultancy that specialises in life sciences.
Some key responsibilities include: Communications and Marketing Support: Coordinate external communications, maintain the communications plan, update the website and social media, and assist in preparing and distribution of content. Customer Relationship Management (CRM): Support CRM data management and generate reports to assist with business development and client engagement. Industry Association Coordination: Manage the industry engagement calendar and provide operational support for company events, conferences, and partnerships. Quality Management System (QMS): Assist with vendor qualifications, maintain QMS documentation, and support ISO audits and corrective actions. Contracts Administration: Oversee contract review, maintain electronic agreements, and ensure an organised filing system. Internal Events Coordination: Plan and manage internal events, including logistics, budgets, and collaboration with departments. General Administration: Provide administrative support to senior management, manage travel and expenses, and assist with office and facilities management. About you You are proactive and self-motivated, and adept at anticipating the needs of both the Country Managing Director and the Executive Director. You thrive in an adaptable environment and are ready to take on new challenges as they arise. With strong project management, planning, and organisational skills, you manage competing priorities with ease. Integrity, confidentiality, and a strong work ethic are central to your approach, whether you're working independently or within a team.
Desired qualifications and experience Bachelor's degree in business, Life Sciences, or a related field preferred. Minimum one (1) year experience in business operations, administration, or related fields. Strong organisational and communicational skills. High level of computer literacy, in particular Microsoft package. Familiarity with CRM systems and QMS processes (preferred). Proven ability to manage multiple initiatives and deliver results. The Rewards… Collaborative Culture: Be part of a growing and sustainable business where you are valued as a team member. Diverse Team: Work with a multicultural group of professionals from various backgrounds. Health and Wellbeing Program: Access to our EnergEyes Program, including an annual wellbeing allowance to support your health and wellbeing. Paid Wellbeing Day: Enjoy an extra day off to focus on your health and wellbeing. Birthday Day Off: Celebrate your birthday with an additional paid day off. Continue the conversation If this role excites you, submit your application today! We'll start the shortlisting process right away. Here's what you can expect if shortlisted:
Phone screening interview Interview with the People & Learning team and Reporting Manager. Reference Checks Psychometrics test Please note: Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally. Commercial Eyes does not accept applications from recruitment agencies. For more information, email our team directly at ******
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