This job offer is not available in your country.Job Description:Role: Business Manager QLDLocation: West BrisbaneDirect Reports: 10-15ROLE OVERVIEWAt bp, we put our stores and customers at the center of everything we do. As a Retail Business Manager in West Brisbane, you'll lead a team to deliver exceptional experiences across 10-15 bp sites.Together, we'll meet safety, financial, and operational goals, contributing to bp's global Reimagine Retail strategy. We are looking for a people-focused leader who brings empathy, authenticity, and purpose to the role!KEY RESPONSIBILITIESEmpower teams to create a zero-harm environment, ensuring everyone's safety.Support teams in following bp's safety procedures and improving safety culture across all stores.Inspire teams to deliver 'wow' moments for every customer, fostering trust and collaboration.Support, coach, and develop store managers and their teams, impacting over 150 bp employees.Set and achieve sales and cost targets, contributing to bp's success.Connect with support teams and build relationships to reach shared objectives.Focus on people, culture, and customer experience to keep stores performing at their best.Drive growth across the territory, optimizing commercial results.Support fuel volume goals and manage costs with financial discipline.Inspire continuous improvement through regular performance meetings with store teams.ABOUT YOUEducation: A qualification in Marketing, Business, or Customer Experience is a plus, but we value experience in retail and customer service above all.Experience: You're a purpose-driven leader who leads with care and authenticity! You bring retail operations experience from various industries and a digitally-savvy, forward-thinking perspective. Food and coffee knowledge would be a great bonus!What You Bring to the Table:Build trust with your team, nurturing positive relationships and encouraging everyone around you.Adaptable and resilient, ready to tackle new challenges with agility.Data-driven, using financial insights to make impactful decisions.Prioritize risk management and champion safety, leading by example.Growth mindset, seeing opportunities for improvement everywhere!ADDITIONAL INFORMATIONThis role supports 24/7 operations, so on-call availability may be required. Travel within the region, including occasional overnight trips, is part of the role.bp celebrates diversity and inclusion and is committed to crafting an environment where everyone can bring their whole selves to work. We welcome candidates from all backgrounds and provide accommodations to ensure a fair and accessible hiring process for all applicants.If you're excited about building a customer-first, people-centered retail experience with bp, apply today! We can't wait to meet you! Please be aware that all bp ANZ employees must be Permanent Residents or Citizens of Australia or New Zealand.Travel Requirement: Up to 50% travel should be expected with this role.Remote Type: This position is a hybrid of office/remote working.Skills:Agility core practicesAgreements and negotiationsAnalytical ThinkingBusiness process improvementCommercial AcumenCommunicationConflict ManagementContinued LearningContinuous improvementCreativity and InnovationCustomer centric thinkingCustomer data knowledgeData AnalysisData visualization and interpretationDecision MakingDigital CollaborationDigital fluencyIndustry knowledge and advocacyIntegrated pricingLeading transformationNegotiation planning and preparationOffer and product knowledgeOffer execution and growthOperational ExcellenceLegal Disclaimer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process. If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
#J-18808-Ljbffr