Business Manager - Maintenance Services

Welcome, we are excited to share this opportunity with genuine candidates.

Business Manager - Drive Business Growth and Strategic Outcomes!The Opportunity Are you a commercially astute leader with the ability to drive business growth, support operations, and align workforce strategies with business objectives? If you have the expertise in business development, financial management, and team leadership to make an impact in a dynamic and fast-paced environment, read on!

About the Business Established over twenty years ago, Diverse Asset Maintenance Services (DAMS) has emerged as the trusted provider of outdoor parks and garden care, trades maintenance, treeworks, commercial cleaning, and general maintenance services in Mackay. DAMS is known for its reliability and operates across four key sectors: Tree Care & Arboriculture, Grounds & Outdoor Maintenance, Landscaping Services, and Commercial Property Maintenance.

DAMS is dedicated to delivering exceptional service to clients reliably, efficiently, and professionally with a client base spanning major corporations, multinational companies, mining affiliates, government agencies, educational institutions, and both commercial and residential properties.

About You You have a proven track record of driving business growth through strategic business development initiatives. Your exceptional financial acumen is complemented by your ability to be an influential leader who inspires and holds team members accountable for achieving measurable outcomes. With experience in overseeing HR and workforce planning, you excel at aligning talent strategies with business objectives. Additionally, your expertise in managing risk, implementing efficient systems, and ensuring compliance positions you as an ideal candidate for this role.

Key Attributes: A strategic and results-oriented leader with strong commercial acumen and a proven track record in growing business.
Demonstrated experience in financial management, including budgeting, forecasting, cost control, and profitability optimisation.
Strong business development expertise with the ability to implement targeted strategies that expand client bases.
Demonstrated experience in managing contracts, mitigating risks, and driving compliance.
Skilled in strategic workforce planning and recruitment to meet business objectives.
Exceptional interpersonal and communication skills, with the ability to lead, engage, and develop teams while effectively addressing underperformance.
Proven ability to implement technology and systems that drive operational efficiency.
Your New Role Reporting directly to the Managing Director/Chief Financial Officer and working in strong collaboration with the Operations Manager, you will play a pivotal role in driving the growth and operational success of DAMS.

Key Areas of Responsibility: Purpose: Ensure financial sustainability through effective planning, cost control, and profitability optimisation.

Responsibilities: Develop budgets, forecasts, and financial plans to support business growth in collaboration with the Managing Director/Chief Financial Officer.
Monitor cash flow, optimise costs, and implement cost control measures.
Report on financial performance and implement strategies to improve margins and efficiency.
Business Development Purpose: Drive business growth through strategic client acquisition, onboarding, and retention initiatives.

Responsibilities: Develop and implement targeted business development strategies to expand the client base.
Drive brand awareness, lead generation, and market positioning through innovative marketing initiatives, contributing to growth and stronger customer loyalty.
Prepare competitive proposals and oversee seamless client onboarding processes.
Monitor lead conversion rates and client retention metrics to drive sustainable growth.
Client Relationship Management Purpose: Foster long-term, trust-based relationships that enhance client satisfaction and loyalty.

Responsibilities: Build and maintain a deep understanding of client goals, preferences, and challenges.
Resolve challenges swiftly and deliver tailored solutions to enhance client satisfaction.
Implement strategies to strengthen client engagement and foster loyalty.
Human Resources & Workforce Planning Purpose: Attract, develop, and retain a high-performing, engaged workforce.

Responsibilities: Develop and implement effective recruitment and onboarding programs and ensure smooth integration into the business.
Oversee all HR functions, including engagement strategies, payroll and addressing grievances, resolving conflicts and ensuring workplace harmony.
Create and maintain a succession planning framework to ensure leadership continuity and long-term business growth.
Leadership, Development and Engagement Purpose:To inspire and lead team to achieve measurable outcomes and to foster a positive and accountable workplace culture.

Responsibilities: Lead the operational support team by providing guidance, feedback, and support.
Foster a culture of accountability while proactively addressing and improving underperformance.
Risk and Compliance Management Purpose: Safeguard the business through effective risk identification, mitigation, and regulatory compliance.

Responsibilities: Manage contract reviews and ensure alignment with operational goals.
Identify risks, develop mitigation strategies, and oversee compliance with safety and legal standards.
Monitor policies and ensure adherence to contractual and regulatory obligations.
Technology and Systems Adoption Purpose: Leverage technology to streamline operations and position the business for future growth.

Responsibilities: Identify, implement, and optimise systems that improve efficiency and reporting.
Drive process automation initiatives to enhance productivity and scalability.
Asset Management Purpose: Ensure operational continuity through effective asset management and capital replacement.

Responsibilities: Develop and manage a Capital Replacement Program to plan for asset renewal.
Ensure assets are maintained to support efficient and uninterrupted operations.
Role Requirements Minimum 5 year experience in a similar role, ideally in asset maintenance or related industry.
Strong financial acumen with experience in budgeting, forecasting, and financial management.
Demonstrated expertise in business development, with a proven ability to implement targeted strategies to expand and diversify client bases.
Experienced in HR management and workforce planning, including recruitment, engagement strategies, performance management and payroll.
Ability to implement systems and leverage technology for operational improvement.
Exceptional leadership, communication, and problem-solving skills.
Proficiency in relevant software systems, including financial tools such as Xero and Reckon.
Knowledge of 'Field Service and Asset Management Platforms' advantageous.
How to Apply If you are ready to take on this exciting opportunity and make a meaningful impact, we want to hear from you!

How to Apply: (preferred application is via the LeverageMe.com.au careers page)

LeverageME is honoured to be facilitating the placement of the role.

We work closely with the business owners to understand their needs and ensure that our candidates experience a transparent and comprehensive process.

For your application to be considered for the next stage, please ensure you include your relevant resume and cover letter specific to this opportunity and complete the assessment questions provided.

In your cover letter, please include reference to the results you have achieved in previous role/s that relate to this opportunity and any key questions you have regarding this role. You will also complete a short questionnaire to submit your application via our site.

Shortlisted candidates will be invited to complete a comprehensive online profile and considered for online and face-to-face interviews.

Should you require further information to complete your application, please contact [emailprotected]

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