Job Title: Business Lending Manager - Suncorp Bank Department: SB Small Business & Deposits Cust
Division: Suncorp Bank
Location: Brisbane
About Us At Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role As a Business Lending Manager, you will create value for our customers and staff by having genuine conversations and identifying opportunities to assist Small Business Customers. In this role, you will pre-qualify, structure and lodge Small Business lending applications to assist conversion of opportunities into profitable customer relationships and refer other opportunities through to appropriate lines of business (ie. Commercial, Property Finance and Agribusiness Relationship Managers).
What will your day look like? As a Business Lending Manager, you will:
Achieve allocated sales objectives (disbursements and product sales) and convert sales opportunity target as assigned. Originate lending (with a focus on Small Business loans) through assessing the financial needs of customers and providing options to address specific needs. Provide timely and accurate responses to customer enquiries via incoming leads from the Contact Centre, online enquiries, and branch referrals. Complete follow-up tasks that require outbound calls to customers or prospects. Manage complaints within required timeframes, policy and procedures. Achieve audit and compliance objectives with corporate policies and procedures, as well as complying with industry code of practice and legislative requirements. Pre-qualify opportunities against risk appetite, credit policy and Acceptable Documents Required (ADR). Analyse complex financial statements and assist with preparation of detailed applications/submissions, including identification of key risks and mitigants. What will you bring? To grow and be successful in this role, you will ideally bring the following:
Demonstrated experience in self-employed lending, small business and/or business banking. Background in roles requiring identification and acquisition of new customers. Experience in roles requiring growth and retention of a customer base. Understanding of deposit and payment products. Previous use of a delegated credit authority or equivalent in business lending will be highly regarded. Having a genuine customer-focused approach with the ability to recognise and implement business strategies to drive profitable growth, customer acquisition, customer experience and sales productivity. You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at Suncorp Bank and the ANZ Group, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 83400.
Job Posting End Date
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