We know experience is built in a number of ways. Even if your background doesn't match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter. Sprout welcomes all candidates to apply, including those who identify as BIPOC, women and underrepresented genders in tech, LGBTQIA+, parents, veterans, persons with disabilities and people of all faiths.
Business Development Representative Sprout Social is looking to hire a Business Development Representative to join the APAC Sales & Success team, based in Sydney, Australia.
Why join Sprout's Sales & Success team? Joining the Sales and Success team is an opportunity to accelerate your career. We're a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including GIGABYTE, Nando's Malaysia, WeGo, and Zalora. And the real kicker? You get to design your own career and follow the path that's best for you. Wherever you want to go, we're committed to helping you get there.
What you'll do Generate new business by prospecting via cold outreach & social selling. Use outbound selling best practices to identify customer pain points while driving the value of our product. Strategically partner with Account Executives to create new business opportunities. Consistently learn and apply coaching related to sales strategy and processes. What you'll bring We're looking for a customer-focused, highly motivated, and driven individual with a desire to grow and advance a career in sales. You will have an ability to celebrate change and embrace accountability. If you have a proactive customer-first mentality with the passion to demonstrate Sprout's commitment to being a joy to do business with, we'd love to talk to you!
The minimum qualifications for this role include:
1 - 2+ years of sales, marketing or customer service experience OR relevant experience. A consistent track record of meeting and exceeding goals. Preferred qualifications for this role include: Exceptional organizational, presentation, and communication skills - phone, email, and webinar. Technical expertise and ability to acquire knowledge of new products. Driven to succeed and ability to work in a fast-paced environment. How you'll grow Within 1 month, you'll plant your roots by:
Completing Sprout Social's new hire training & onboarding program alongside other new Sprout team members. Partner with the Manager of Business Development to define key success metrics for your role and how you will measure against them. Begin developing familiarity with our business, platform, and applications, as well as our company's key metrics. Acclimate yourself with the day-to-day responsibilities of Sprout's Business Development team. Within 3 months, you'll start hitting your stride by:
Identifying and contacting prospective clients to build the pipeline through various methods including cold-calling, emailing, and LinkedIn. Achieving department standards for activity. Creating a professional and engaging first impression with our prospects and customers. Maintaining and updating the database of prospects with complete information and emails. Thoroughly qualifying all outbound opportunities and collaborating with Account Executives for a smooth customer experience. Making a minimum number of quality outbound calls per day. Scheduling a minimum number of new quality discovery calls per week. Running initial discovery calls to identify customer requirements and expectations. Prioritizing leads, researching prospects and positioning relevant product features to solve business needs. Managing follow-up with calls-to-action to consistently build a sales pipeline. Exceeding activity and pipeline goals on a monthly basis. Within 6 months, you'll be making a clear impact through:
Consistently achieving your opportunity and revenue targets. Becoming an expert in all things social media. Mastering the use cases of successful customers across different verticals. Reflecting on your own skill and development gaps along with your Manager. Stepping up as a leader in the Sales Development organization by mentoring new hires. Within 12 months, you'll make this role your own by:
Mastering the necessary skills needed to work a consistent outbound process. Being a leader on the floor by sharing best practices. Having a clear understanding of the SMB Account Executive organization. Our Benefits Program
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:
Insurance and benefit options that are built for both individuals and families. Progressive policies to support work/life balance. High-quality and well-maintained equipment. Wellness initiatives to ensure both health and mental well-being of our team. Ongoing education and development opportunities. Growing corporate social responsibility program. Candidates for this remote work opportunity must be based in NSW, Australia. If you are based in another location within Australia or APAC, we aren't able to hire in your location at this time.
Sprout Social is a global leader in social media management and analytics software.
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